CRM Admin & Sales

MBA-Exchange.com; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading online retail company in Cape Town is seeking an Admin Sales CRM Graduate to join their dynamic team. This contract position involves coordinating marketing campaigns, maintaining promotional calendars, and enhancing customer conversion strategies. Ideal candidates will have a degree in Business Administration or a related field and exhibit strong communication and creativity. The role offers extensive training and professional development opportunities in a fast-paced environment.

Responsibilities

• Own, update and maintain the promotional calendar for TakealotMORE initiatives.
• Coordinate various campaigns with internal teams and partners.
• Conceptualise and manage ongoing promotional marketing campaigns.
• Collaborate with merchandising team to improve customer conversion.
• Create educational content on product features and differentiators.
• Drive new feature launches and manage social media content.
• Report on campaign and promotional performance metrics.
• Conduct competitor reviews and relay key findings.

Skills

Strong written and verbal communication skills

Creativity in developing content and marketing concepts

Basic understanding of digital marketing tools

Ability to work collaboratively in fast-paced environment

Ability to analyse data and interpret insights

Comfortable with Microsoft Office Suite and/or Google Workspace

Education

Degree in Business Administration, Information Systems, Data/Business Analytics, Sales Operations or similar

Job description

Takealot Group, South Africa’s leading online Retail and Delivery organisation, is looking for a highly talented Admin Sales CRM Graduate to join our team. The Graduate Programme will be split between all businesses within the Group, namely: takealot.com, TFS and Mr D.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 2.5 million happy shoppers shop online. Show them what you can do.
• Learn: We work with the best of the best, and then some. Work alongside industry leaders and upskill yourself in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, T and Mr D. We like to promote from within: Here’s your chance.

Requirements:

• Degree in Business Administration, Information Systems , Data / Business Analytics ,Sales Operations or similar

Qualifications & Experience:

• Strong written and verbal communication skills.
• Creativity in developing content, ideas, and marketing concepts.
• Basic understanding of digital marketing tools and platforms (e.g., social media channels, Google Analytics, email marketing tools).
• Ability to work collaboratively in a fast-paced environment
• Ability to analyse data and interpret consumer insights.
• Comfortable working with Microsoft Office Suite and/or Google Workspace tools.

Attributes required:

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Own, update and maintain the promotional calendar for TakealotMORE initiatives.
• Briefing and operational management and coordinating of the various campaigns.
• Liaise with partner marketing teams for joint campaigns.
• Conceptualising, implementing and management of ongoing promotional marketing campaigns to drive adoption and retention for TakealotMORE.
• Work closely with the merchandising team to improve customer conversion within TakealotMORE customer journeys.
• Drive new feature launches and create sustained always‑on educational content on product features and differentiators.
• Engagement with the brand team on through the line Takealot and Mr D campaigns.
• Engagement with the social media team on monthly content planning and preparation, as well as paid influencer partnerships
• Work with internal specialist teams on creating and implementing performance media and CRM strategies to grow TakealotMORE
• Monthly, Weekly, and daily reporting of campaign and promo performance
• Act as the key contact for day‑to‑day for internal teams (eg. Brand teams, Merchandise teams).
• Perform regular competitor reviews & analyses and relay key findings.
• Ensure that relevant teams are briefed and updated on any activity that may impact their areas (eg. Merch, CRM, Social, etc)

This is a contract position

High Level:

At the takealot Group, our Graduate Programme will help you build both technical and soft‑skills to launch your career learning from the best in the business. The Graduate program will prepare you for a career in a large‑scale and fast‑paced environment.

Every selectedGraduate gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries

Let’s talk about life @ Takealot Group

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.