Mortgage Advisor

Countrywide Mortgage Services; oThongathi; On-site; ZAR 1 137 000 - 1 366 000; Full time

Job summary

A leading mortgage firm in South Africa is looking for a Mortgage and Protection Advisor. You will need to excel in a target-driven environment and focus on customer experience throughout the mortgage process. Candidates should have a Full CeMAP qualification and strong communication skills. The role offers an OTE of £60,000 with various benefits including training and uncapped commission.

Benefits

Competitive salary

Superb training and development programme

Uncapped commission

Quality and loyalty bonus

Group discounts on property services

Expense-paid trips for top achievers

Qualifications

• Adaptable, self-motivated, and comfortable in a fast-paced environment.
• Outstanding customer care and customer service experience.
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with Estate Agency teams to provide training and support.
• Attract new customers and business in a target-driven environment.
• Guide customers through the mortgage service process.

Skills

Customer service experience

Business generation

Communication skills

Detail oriented

Education

Full CeMAP or industry equivalent qualification

Tools

MS Office

Job description

Countrywide are looking for a Mortgage and Protection Advisor to join them in Grove Green, Maidstone. OTE £60,000

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast‑paced, target‑driven environment.

What can we offer you as our Mortgage and Protection Advisor

• Competitive Salary OTE £60,000
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main Responsibilities

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result‑driven environment.
• Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills And Experience Required

• Full CeMAP or industry equivalent qualification
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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