Mortgage Administrator

OneDome; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A property marketplace company in Cape Town is seeking detail-driven individuals for their Keying Department. The role involves accurately capturing and processing mortgage application data with a strong emphasis on data accuracy. Candidates should have knowledge of the UK property market, exceptional data entry skills, and the ability to thrive in a structured environment. This is a critical position that ensures smooth processing of mortgage applications.

Qualifications

• Knowledge of the UK property market and understanding of mortgages.
• Demonstrated ability in data entry, document checking, and high-volume processing.
• Strong attention to detail and ability to spot errors quickly.

Responsibilities

• Accurately key new mortgage applications into external systems.
• Review supporting documents and ensure data accuracy.
• Maintain strict adherence to data accuracy standards.

Skills

Data entry

Document checking

Attention to detail

Organizational skills

Ability to work under pressure

Job description

Company Information

OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.

Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.

We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers! We need our people to help us work towards our mission of revolutionizing home moving.

OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK.

Roles and Responsibilities

We are seeking detail-driven, process-focused individuals to join our new Keying Department. This team is responsible for accurately capturing and processing mortgage application data at pace.

This role is purely back office and requires individuals who thrive in a structured, high-volume, accuracy critical environment.

The individual will be responsible for:

• Accurately key new mortgage applications into external systems within agreed turnaround times.
• Review supporting documents (income, ID, bank statements) and ensure data matches application fields.
• Maintain strict adherence to data accuracy standards
• Ensure all updates are logged and acknowledged in CRM systems.
• Work collaboratively with the wider mortgage team to ensure cases move smoothly through the pipeline.
• Contribute to maintaining departmental SLA targets for speed, accuracy, and error resolution.

Person Specification

• The individual should have knowledge of the UK property market and an understanding of mortgages.
• Demonstrated ability in data entry, document checking, and high-volume processing.
• Strong attention to detail and ability to spot errors quickly.
• Comfortable working in a structured, repetitive role with clear KPIs.
• Be highly organised and able to prioritise
• Thrive in a high pressured, fast paced environment
• Be able to complete work to a high standard within agreed service standards
• Professional with an excellent telephone manner