Monocle Consultant / Manager (Insurance)

Monocle Solutions; Gauteng; On-site; ZAR 500 000 - 800 000; Full time

Job summary

An independent consulting firm is seeking a Business Analyst with over 5 years of experience in the insurance sector. The role involves solving complex problems, conducting business analysis, and stakeholder engagement. Candidates should have expertise in claims management and Policy Administration Systems. A postgraduate qualification is preferred. The work environment is dynamic and collaborative, requiring strong communication skills.

Qualifications

• Hold a degree with a strong preference for a postgraduate qualification.
• Have 5+ years of relevant experience in the Insurance industry.
• Proven understanding in claims management and premium processes.
• Strong communication and stakeholder management skills.

Responsibilities

• Solving complex industry-specific problems.
• Conducting detailed business and process analysis.
• Gathering and documenting requirements from stakeholders.
• Developing and maintaining business process models.
• Facilitating workshops to elicit requirements.

Skills

Claims management

Premium collections

Premium allocations

Underwriting

Stakeholder management

Business process modeling

Data visualization

Business analysis tools

Communication skills

Project delivery

Education

Postgraduate qualification

Tools

BPMN

UML

Policy Administration Systems

Job description

About the Company

Monocle is an independent consulting firm specialising in banking and insurance.

Responsibilities

• Solving complex industry specific problems.
• Conducting detailed business analysis and process analysis for insurance businesses as relates to their daily operational needs.
• Collaborate with stakeholders to gather and document requirements for claims management, premium collections, premium allocations, revisions, underwriting, and new business implementations.
• Developing and maintain business process models and workflows.
• Assisting in the implementation of Policy Administration Systems, ensuring alignment with business needs.
• Facilitating workshops and meetings to elicit requirements and validate solutions.
• Providing support during testing phases, including creating test cases and conducting user acceptance testing.
• Ensure compliance with regulatory requirements and industry standards.

Qualifications

• Hold a degree, strong preference for a postgraduate qualification.
• Have 5 years or more relevant experience in the Insurance industry as a Business Analyst or other professional within insurance.
• Proven understanding in claims management, premium collections, premium allocations, revisions, underwriting, and new business implementations.
• Strong understanding of insurance operations and processes.
• Experience in working with Policy Administration Systems.
• Have demonstrable experience in successful project delivery or completing tasks.
• Have a proven track record in leading teams.
• Strong communication and stakeholder management skills.
• The ideal Monocle Consultant also: Has an enquiring mind and is eager to learn and improve their professional skillset.
• Is able to work in a dynamic environment where one day never looks like another.
• Is enthusiastic in their approach to their work.
• Regards themselves as a high performer.
• Is an excellent communicator with exceptional verbal and written communication skills.
• Works well under pressure to meet client objectives.
• Is sociable and enjoys interacting with others, both at work and at social events.

Technical Requirements

• Proficiency in business analysis tools and methodologies.
• Experience with process modeling tools such as BPMN or UML.
• Familiarity with Policy Administration Systems and their implementation.
• Strong data analysis skills and experience with data visualisation tools.

Additional Advantages

• Certification in Business Analysis.
• Experience with Agile methodologies.
• Knowledge of regulatory requirements and industry standards in the insurance sector.