Monitoring Centre Supervisor Midrand X2

Fidelity Services Group; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A security services provider in South Africa seeks a Control Room Operator with at least 3 years of experience. The ideal candidate must be fully bilingual, hold a valid driver’s license, and possess strong communication and problem-solving skills. Responsibilities include monitoring vehicles, planning routes, and managing staff. Interested candidates should submit their CVs by 20 January 2025.

Qualifications

• Minimum of 3 years experience as a controller.
• Must be fully bilingual.
• Valid Drivers Licence required.

Responsibilities

• Regular communication with vehicles.
• Monitoring vehicle on tracking system.
• Planning of routes and schedules.

Skills

Communication skills

Organizational skills

Problem solving skills

Education

Grade 12, Matric

Job description

Minimum Requirements

• Grade 12, Matric
• Minimum of 3 years experience as a controller
• Computer literate
• No criminal record.
• PSIRA registered with a Grade C
• Must be fully bilingual
• Experience in Vehicle and radio monitoring highly advantageous
• Valid Drivers Licence required

Key Performance Areas (not totally inclusive)

• Regular communication with vehicles
• Monitoring vehicle on tracking system
• Report writing skills
• Ensure security and manage staff
• Planning of routes and schedules
• Communication with clients and sorting out their queries

Core Competencies

• Organizational skills
• Interpersonal skills
• Assertive skills
• Must have good problem solving skills
• Must be highly driven and able to work on his/her own

Interested candidates whose credentials best match the requirements can send their CVs before close of business on 20 January 2025 to [e-mail] or [e-mail] with subject heading “ control room operator ”.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.