Mobile Solutions Trade Agent

Vector Logistics Limited; Roodepoort; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading logistics company in South Africa is looking for a Mobile Solutions Trade Agent to enhance targeted business benefits through mobile solutions. The role includes liaising with teams to refine business processes, ensuring data accuracy for reporting, and taking accountability for tasks. Candidates should possess a relevant post matric qualification, have at least 1-2 years of experience, and demonstrate strong skills in communication, planning, and computer literacy. This permanent position offers the opportunity to make a significant impact.

Qualifications

• Minimum of 1-2 years relevant experience.
• Understanding of how to navigate a smartphone will be beneficial.
• Ability to navigate within a cell phone application.

Responsibilities

• Ensure accurate capturing of data onto application for reporting.
• Liaise with Mobile Solutions team to refine business processes.
• Take ownership for tasks and demonstrate effective self-management.
• Compile ad hoc spreadsheets as required.

Skills

Computer literacy (MS Office and especially proficiency in Excel)

Verbal and written communication

Planning and organizing

Interpersonal skills

Logical thinking

Negotiation and influencing

Presentation skills

Cell phone/Tablet literacy

Education

Relevant post matric certificate or 1 year qualification

Tools

MS Office (Outlook, Word, PowerPoint)

Job description

Mobile Solutions Trade Agent

Permanent • VC Roodepoort

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To ensure that targeted business benefits to be derived from the mobile solution are achieved.

Key Responsibilities

Business Process Management

• Liaise with Mobile Solutions team to refine business processes.
• Ensure accurate callage as per call cycle.

Information and Data Management

• Ensure accurate capturing of data onto application to ensure efficient reporting for business decisions.
• Ensure effective communication to Mobile teams.
• Share relevant data with management teams to enable reliable business decision making.
• Identify opportunities for improving on systems / processes related to the system.
• Similarly highlight areas for concern and address with relevant managers.

Administration

• Ensure accuracy of call cycle and timeous completion of tasks.
• Compile ad hoc spreadsheets when required.
• Process documents for inter-company charge outs.

Team Coordination and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

KPI's

• Accuracy, quality and timeliness of tasks to be completed via application.
• User activation and usage.
• Problem resolution.
• Business perceptions.
• Data integrity and accuracy.

Key Relationships

Internal

• District sales and merchandising manager.
• Mobile Solutions team.
• Sales representatives.
• Field marketers.
• Merchandisers.

External

• Vector Customer and Brand department.
• All principal Customers.
• Mobile solutions service providers (Brite House) or vendor appointed external technical staff.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Minimum of a relevant post matric certificate or 1 year qualification.
• Understanding of how to navigate a smart phone will be beneficial.
• Understand how to navigate within a cell phone application.
• Minimum of 1-2 years relevant experience.

Skills and Competencies

Behaviour Standards

• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.

• Take accountability for results and people.

Attributes

• Initiative and assertive.
• Tolerant of stress and pressure.
• Creative.
• Proactive.
• Attention to detail.
• Deadline driven.
• Able to interact at all levels of the organization.
• Able to plan ahead and manage time.
• Able to prioritize.
• Self-Discipline.
• Honesty.
• Integrity.

Knowledge

• An understanding of multiple key performance indicators, inter-relationship and bottom line sensitivity.
• Working knowledge of: Outlook, Word (communication), PowerPoint (presentations).

Skills

• Planning and organizing.
• Verbal and written communication.
• Computer literacy (MS Office and especially proficiency in Excel).
• Cell phone/Tablet literacy.
• Report writing.
• Interpersonal.
• Logical thinking.
• Negotiation and influencing.
• Presentation.
• Organizational awareness.

We look forward to hearing from you!