Mid-Level Systems Analyst

iOCO Pty Ltd; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT solutions company in South Africa is looking for a Mid-Level Systems Analyst to bridge business needs with technical solutions. Responsibilities include supporting IT systems, documenting requirements, and collaborating with various teams. Candidates should have a minimum of 3 years' experience in relevant roles and a National Diploma in ICT. Strong analytical and communication skills are essential for this position.

Qualifications

• Minimum of 3 years’ experience in Systems Analyst, System Engineer, Quality Assurance, or Business Requirement Analysis.
• Proven experience in Software Development Life Cycle (SDLC) and systems analysis.
• Strong understanding of system design principles and methodologies.

Responsibilities

• Support development, implementation, and maintenance of IT systems.
• Document system requirements and create specifications for developers.
• Conduct engagements with stakeholders to understand business processes and needs.

Skills

Analytical mindset

Problem-solving

Communication skills

Collaboration

Education

National Diploma in Information Communication Technology

Tools

Microsoft Visio

JIRA

SQL

Confluence

Job description

The Mid-Level Systems Analyst plays a key role in bridging business needs with technical solutions at iOCO. This role involves supporting the design, development, implementation, and maintenance of IT systems, while collaborating with cross-functional teams to ensure solutions align with business objectives. The ideal candidate will have strong analytical skills, a solid understanding of systems analysis methodologies, and hands-on experience with software development processes.

What you’ll do:

• Support the development, implementation, and maintenance of IT systems.
• Document system requirements and create detailed specifications for developers.
• Assist in testing and validating new system features to ensure alignment with business requirements.
• Conduct engagements with key stakeholders across departments to understand their business processes, needs, and challenges.
• Conduct feasibility studies to assess potential solutions and their impact.
• Participate in constructing programs, including coding, testing, and debugging where applicable.
• Collaborate with project teams to ensure technical solutions are effectively designed and deployed.
• Contribute to system documentation, user manuals, and training materials.

Your Expertise:

• Minimum of 3 years’ experience in one or more of the following roles:
  • Systems Analyst
  • System Engineer
  • Quality Assurance
  • Business Requirement Analysis
• Proven experience in:
  • Software Development Life Cycle (SDLC)
  • Systems analysis and documentation

Qualifications:

• National Diploma in Information Communication Technology (ICT) or a related field incorporating Information Systems.

Skills & Competencies:

• Strong understanding of system design principles, analysis methodologies, and development processes.
• Experience with documenting technical specifications and requirements.
• Proficiency in conducting system testing, debugging, and issue resolution.
• Familiarity with database structures, programming concepts, and integration techniques.
• Analytical mindset with excellent problem-solving and communication skills.
• Ability to collaborate effectively with technical and non-technical stakeholders.
• Knowledge of tools such as:
  • Microsoft Visio or Lucidchart (for process mapping)
  • JIRA or Azure DevOps (for requirement tracking)
  • SQL or equivalent database tools
  • Confluence or SharePoint (for documentation)