We are seeking a skilled and proactive Microsoft Dynamics and Power Platform Professional to play a key role in advancing our Microsoft Dynamics implementation.
The successful candidate will be responsible for gathering project requirements, customising, deploying, and integrating Microsoft Dynamics Sales, Customer Experience, and Field Services apps.
They will also work extensively with the full Microsoft Power Platform, including Power Automate, Power BI, Power Apps, Copilot AI Studio, to design and develop innovative applications that enhance business processes.
Responsibilities
- Collaborate with feature teams to refine user stories, estimate tasks, and design technical solutions to meet requirements.
- Log change requests, prepare and publish release notes, and execute deployments across environments in line with change control processes.
- Work with stakeholders to gather requirements, create functional designs, provide status updates, facilitate UAT, and deliver demos to ensure project alignment and transparency.
- Administer, develop, and test Microsoft Dynamics solutions.
- Create and troubleshoot Power Automate workflows.
- Fully leverage the Power Platform to extend Dynamics functionality.
- Build Microsoft PowerApps.
- Use third‑party tools (e.g., XrmToolBox, Attribute Manager, FetchXML Builder, Ribbon Workbench).
- Customize Microsoft customer portals (Self‑Service Portals).
- Handle data management tasks, including querying, imports, and updates.
- Utilize REST services for system integrations.
- Write and debug plugins.
- Provide second‑line support for user calls.
- Build solutions for Dynamics CE and Field Services.
Qualifications
- BSc (Computer Science/IT), BCom (Information Technology), BEng (Information Technology), or Software Engineering degree (Matrix Certificate Completed).
- Minimum of 2 years hands‑on experience working with Dynamics modules, particularly Sales, Customer Experience, Field Services, and Power Platform.
- Experience managing Dynamics environments across development, test, and production tenants, including solution import/export, configuration migration, and deployment best practices.
- Experience with database architecture, design, and optimisation, including working with Microsoft Dataverse and SQL Server.
- Proficiency in gathering and analysing user and system requirements, translating them into technical solutions for Dynamics customisation and integration.
- Ability to design and implement solutions that leverage the full capabilities of the Power Platform to extend Dynamics functionality.
- Experience with Merchant Portal (legacy portal or new Power Pages implementation).
- Proficient in using Jira for project tracking and Confluence for documentation, supporting agile delivery and team collaboration.
- Strong grasp of software development principles and methodologies.
- Knowledge of relational database concepts, including queries, data manipulation, and database design.
- Understanding of version control fundamentals, with emphasis on Git.
- Highly desirable to hold certifications in Microsoft Dynamics and/or Power Platform.
Desired Skills
- Planning & Organising.
- Communication & Impact.
- Customer Focus.
- Problem‑solving.
- Initiating Action.
- Contributing to Team Success.
- Work Standards.
- Industry and Business Knowledge.
- Driving for Results.
- Coping with Stress / Change.
Seniority Level: Associate
Employment Type: Full‑time
Job Function: Information Technology