Merchant Growth Manager - Fintech Payments Activation

Salesworx; Durban; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading fintech company is seeking an experienced Key Account Manager or Merchant Growth Manager in Durban. This role involves driving account growth, activating new merchants post-acquisition, and implementing strategies to maximize revenue. Ideal candidates should possess strong experience in sales and customer success within the fintech or retail sectors, be proactive and possess a deep understanding of merchant needs. Benefits include a competitive salary, leave, and study assistance.

Benefits

Salary: R25 000 – R35 000 per month

Annual increase after 12 months

17 days leave

Group Life cover

Discovery Vitality

Study assistance

Crèche & pre-school allowance

Quarterly socials

Telephone allowance

Travel reimbursement

Qualifications

• Solid experience in sales, customer success and marketing.
• Fintech experience preferred.
• Ability to interact with merchants effectively.
• Strong knowledge of retail and hospitality offerings.

Responsibilities

• Drive revenue and account growth for active merchants.
• Implement activation plans and tools for new merchants.
• Build relationships with store owners and managers.
• Conduct business reviews for top merchants.

Skills

Sales experience

Customer success experience

Marketing experience

Business acumen

Knowledge of retail/hospitality industry

Fluent in reporting tools and CRM

Ability to drive participation in online environment

Tools

CRM tracking tools (Zoho, Campaign Manager, QuickSights)

Job description

A leading fintech company is seeking an experienced Key Account Manager or Merchant Growth Manager in Durban. This role involves driving account growth, activating new merchants post-acquisition, and implementing strategies to maximize revenue. Ideal candidates should possess strong experience in sales and customer success within the fintech or retail sectors, be proactive and possess a deep understanding of merchant needs. Benefits include a competitive salary, leave, and study assistance.