Medical Virtual Assistant

Goflow Bpo; Gauteng; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A leading BPO company is seeking a Medical Virtual Assistant to manage patient scheduling, handle medical billing, and maintain records. The ideal candidate will have experience in healthcare administrative roles and strong communication skills. This full-time position allows for remote work in South Africa.

Qualifications

• Proven experience as a medical virtual assistant or in a healthcare administrative role.
• Knowledge of medical billing procedures and insurance processes.
• Strong attention to detail and accuracy.

Responsibilities

• Manage patient scheduling, reminders, and follow-ups.
• Handle medical billing, claims submission, and insurance verifications.
• Maintain and update patient records in the EMR system.

Skills

Medical billing procedures

Communication skills

Organizational skills

Attention to detail

Job description

Key Responsibilities

Manage patient scheduling, reminders, and follow-ups

Handle medical billing, claims submission, and insurance verifications

Reconcile payments, post charges, and follow up on unpaid claims

Maintain and update patient records in the EMR system

Assist with general administrative tasks such as email management and reporting

Ensure compliance with HIPAA and patient confidentiality standards

Requirements

Proven experience as a medical virtual assistant or in a healthcare administrative role

Knowledge of medical billing procedures and insurance processes

Excellent communication and organizational skills

Strong attention to detail and accuracy

Reliable internet connection and ability to work remotely

Preferred

Experience working with U.S.-based healthcare providers

To apply please send your CV to with the subject "Medical Virtual Assistant"

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Outsourcing and Offshoring Consulting