Medical Spa Manager & Advanced Laser Technician

Placements24; Gqeberha; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Retirement benefits

Bonuses and commissions

Advanced training

Employee discounts

Hybrid work model

Career advancement opportunities

Job summary

Placements24 is seeking a dynamic Medical Spa Manager & Advanced Laser Technician for our client in Port Elizabeth, Eastern Cape. The role combines leadership of daily spa operations with hands-on laser therapies to deliver premium aesthetic treatments.

The ideal candidate has at least 5 years in spa management, 3 years operating medical-grade lasers, and certified laser/energy-based therapy credentials. Hybrid work, incentives, and comprehensive benefits provided.

Qualifications

• Minimum of 5 years in spa management with a proven track record.
• At least 3 years hands-on experience operating medical-grade lasers.
• Certification in laser and light-based therapies is essential.
• Strong leadership, communication, sales, marketing and financial skills.
• Willingness to relocate or reside in the Port Elizabeth area.

Responsibilities

• Oversee daily spa operations, staffing, scheduling, inventory and finances.
• Lead, train, and motivate therapists and receptionists.
• Develop and implement marketing and sales strategies to grow clients.
• Perform advanced laser treatments and tailor treatment plans.
• Ensure health, safety and regulatory compliance within the spa.
• Maintain high client service standards and address inquiries professionally.
• Monitor treatment outcomes and stay updated on industry advances.
• Contribute to growth and reputation of the spa in Port Elizabeth.

Skills

Leadership

Communication

Interpersonal skills

Sales

Marketing

Financial management

Client management

Team management

Spa operations

Laser therapy expertise

Education

Aesthetics/Dermal Therapy/Nursing qualification

Tools

Medical lasers

Energy-based devices

Aesthetic devices

Job description

About the Role

Our client, a state-of-the-art medical spa located in the picturesque coastal city of Port Elizabeth, Eastern Cape, is seeking a dynamic and experienced Medical Spa Manager & Advanced Laser Technician. This dual role requires a leader with strong business acumen, exceptional client management skills, and advanced technical expertise in laser therapies. You will be responsible for overseeing all daily operations of the spa, managing staff, driving revenue, and ensuring the delivery of high-quality aesthetic treatments. This is a pivotal position for an individual passionate about the beauty and medical aesthetics industry in Port Elizabeth. The ideal candidate will possess a proven track record in spa management and significant experience with various laser and energy-based devices. You will play a critical role in enhancing the spa's reputation for excellence and client satisfaction.

Key Responsibilities

• Manage daily spa operations, including staff scheduling, inventory control, and financial management.
• Lead, train, and motivate a team of spa professionals, including therapists and receptionists.
• Develop and implement strategic marketing and sales initiatives to drive client acquisition and retention.
• Perform a variety of advanced laser treatments, such as laser hair removal, skin rejuvenation, and body contouring.
• Conduct client consultations, assess suitability for treatments, and develop personalized treatment plans.
• Ensure compliance with all relevant health, safety, and regulatory standards within the spa.
• Maintain impeccable client service standards and handle client inquiries and concerns professionally.
• Monitor treatment outcomes and client progress, adjusting plans as necessary.
• Stay abreast of the latest advancements in medical aesthetics, laser technology, and spa management practices.
• Contribute to the overall growth and success of the business in Port Elizabeth, Eastern Cape.

Requirements

• Relevant professional qualification in Aesthetics, Dermal Therapy, or Nursing (e.g., Enrolled Nurse, Registered Nurse).
• Minimum of 5 years of experience in spa management, with a proven record of success.
• At least 3 years of hands-on experience operating various types of medical-grade lasers and aesthetic devices.
• Certification in laser and light-based therapies is essential.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability in sales, marketing, and financial management within the beauty industry.
• Excellent organizational and problem-solving abilities.
• Knowledge of current trends and best practices in medical aesthetics.
• Must be adaptable to a hybrid work model, balancing on-site management with potential for remote administrative tasks.
• Reside in or be able to relocate to the Port Elizabeth area.

Benefits

• Competitive salary commensurate with experience and responsibilities.
• Performance-based bonuses and commission incentives.
• Comprehensive medical aid and retirement benefits.
• Opportunities for advanced training and professional development in the latest aesthetic technologies.
• Generous employee discounts on spa services and retail products.
• A dynamic and professional work environment in a beautiful location.
• The chance to lead a reputable medical spa in Port Elizabeth.
• Potential for career advancement within the organization.