Medical Spa Coordinator & Aesthetic Assistant

Placements24; Randburg; On-site; ZAR 180,000 - 290,000; Full time

Benefits offered by this job

Performance bonuses

Employee discounts on treatments

Professional development opportunities

Supportive team environment

Job summary

Placements24 is seeking a professional Medical Spa Coordinator & Aesthetic Assistant in Randburg to manage front-desk operations and support medical practitioners. You will greet clients, schedule appointments, handle inquiries, process payments, and maintain records, ensuring a smooth patient experience from booking to follow-up.

The ideal candidate has experience in a medical spa or clinic, strong administration and communication skills, and familiarity with scheduling software.

Qualifications

• Experience in a medical spa, clinic, or hospitality setting is essential.
• Strong administrative and organizational skills with excellent attention to detail.
• Proficiency in scheduling software and standard office applications.
• Excellent communication, interpersonal, and customer service skills.
• Basic understanding of aesthetic treatments and medical spa terminology is advantageous.

Responsibilities

• Manage all aspects of front-desk operations, including greeting clients, answering phones, and managing appointments.
• Schedule client consultations and treatment sessions, ensuring efficient use of practitioners' time.
• Handle client inquiries regarding services, pricing, and appointment availability with professionalism.
• Maintain patient records, process payments, and manage billing inquiries.
• Assist medical aesthetic practitioners during procedures, preparing treatment rooms and assisting as needed.
• Manage inventory of medical supplies and retail products, placing orders as necessary.

Skills

Scheduling software

Administrative skills

Customer service

Communication skills

Multitasking

Medical spa terminology

Tools

Office applications

CRM systems

Job description

About the Role

Our client is looking for a professional and organized Medical Spa Coordinator & Aesthetic Assistant to manage front-desk operations and provide support to medical aesthetic practitioners in Randburg . This role is pivotal in ensuring a smooth patient experience from booking appointments to post-treatment follow-up. You will be the first point of contact for clients, handling inquiries, scheduling, and administrative tasks while also assisting medical professionals during treatments. The ideal candidate is detail-oriented, customer-focused, and possesses a strong understanding of medical spa services and administration in the vibrant Gauteng business hub.

Key Responsibilities

• Manage all aspects of front-desk operations, including greeting clients, answering phones, and managing appointments.
• Schedule client consultations and treatment sessions, ensuring efficient use of practitioners' time.
• Handle client inquiries regarding services, pricing, and appointment availability with professionalism.
• Maintain patient records, process payments, and manage billing inquiries.
• Assist medical aesthetic practitioners during procedures, preparing treatment rooms and assisting as needed.
• Manage inventory of medical supplies and retail products, placing orders as necessary.

Requirements

• Previous experience in a medical spa, clinic, or hospitality setting is essential.
• Strong administrative and organizational skills with excellent attention to detail.
• Proficiency in using scheduling software and standard office applications.
• Excellent communication, interpersonal, and customer service skills.
• A basic understanding of aesthetic treatments and medical spa terminology is advantageous.
• Ability to multitask and work effectively in a fast-paced environment.

Benefits

• Competitive salary and potential for performance bonuses.
• Employee discounts on a wide range of aesthetic treatments and skincare products.
• Exposure to the cutting-edge medical aesthetics industry in Randburg .
• Opportunities for professional development and cross-training.
• A professional and supportive team environment focused on client well-being.