Medical Secretary – Specialized Practice

JenRecruitment PTY Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A respected medical practice in Cape Town is seeking an experienced Medical Receptionist to ensure exceptional front-office service. Candidates must have at least 3 years in a private practice and be detail-oriented. The role offers a salary ranging from R15 000 to R22 000 depending on experience, starting January 2026.

Qualifications

• Minimum 3 years’ experience in a private medical practice (not hospital-based).
• Comfortable working in a cash-based practice.
• Available to start in January 2026.

Responsibilities

• Managing reception and patient interactions in a professional manner.
• Scheduling appointments and maintaining efficient diary management.
• Processing billing and payments in a cash-based environment.

Skills

Excellent administrative and communication skills

Strong attention to detail

Empathetic and patient-focused approach

Job description

Are you an experienced Medical Receptionist looking for a professional, long-term opportunity within a highly respected private specialist practice?

Our client, a leading medical professional renowned for excellence in patient care, is seeking a polished, detail-oriented individual to join their team from January 2026.

About the Role:

You will be the first point of contact for patients in a busy, private (cash) practice — ensuring an exceptional front-office experience. The role requires someone who thrives in a high-end medical environment and can manage appointments, billing, and patient communication with accuracy and professionalism.

Key Responsibilities:

• Managing reception and patient interactions in a professional manner
• Scheduling appointments and maintaining efficient diary management
• Processing billing and payments in a cash-based environment
• Ensuring accurate recordkeeping and administrative support
• Delivering exceptional service aligned with the practice’s standards of care

Requirements:

• Minimum 3 years’ experience in a private medical practice (not hospital-based)
• Excellent administrative and communication skills
• Strong attention to detail and high level of professionalism
• Empathetic and patient-focused approach
• Comfortable working in a cash-based practice
• Available to start in January 2026

Additional Details:

• Candidates may be required to complete a short trial period which you will be reimbursed for (maximum one week)
• Currently employed candidates who cannot accommodate this will also be considered
• The selection process will be handled carefully due to the nature of the role

Salary:

R15 000 – R22 000 (depending on experience)

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.