Medical Secretary / Remote Support To Psychiatrist

Guardian Recruiting (Pty) Ltd; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is looking for a Secretary/Administrator to provide remote support to a Child/Adolescent Psychiatrist based in Europe. The role involves diary management, patient record maintenance, and effective communication. The ideal candidate should have Grade 12 and experience in a medical environment, along with strong communication skills in English and Afrikaans. This is a unique opportunity to join a progressive team and contribute to patient care administration.

Qualifications

• Grade 12 is a prerequisite; further tertiary training preferred.
• Proven experience as a secretary/administrator in a medical environment.
• Ability to navigate systems proficiently, especially in a digital context.

Responsibilities

• Manage diary and coordinate appointments.
• Maintain and update patient records.
• Coordinate communication for patients in crisis.

Skills

Diary Management

Attention to detail

Communication skills

Tech-savvy

Bilingual in English and Afrikaans

Education

Grade 12

Further tertiary training

Tools

MS Office

Medical systems

Job description

Overview

Fantastic opportunity to provide remote support within a progressive, tech-savvy team, to a Child / Adolescent Psychiatrist based in Europe.

Responsibilities

• Diary Management – Schedule and coordinate appointments
• Maintain and update patient records
• Upload patient notes, communication and reports into the electronic record
• Ensure information on the record and consent forms are up to date, accurate and complete
• Manage referral streams: GP letters, referrals to other specialists, reports/motivations to medical insurances
• Patient liaison: completion of forms as required
• Draft and format letters and reports
• Coordinate communication to patients in crisis (supporting consultant as required to manage associated risk)
• Facilitate and prepare prescriptions for the consultant and the patient
• Send medication handouts and dosage instructions for medication
• Facilitate assessment processes
• (Quotes, initiation, appointments, reports)
• Maintain total confidentiality of personal and financial data
• Uphold data protection principles
• Assist with reception telephones when the receptionist/information desk is unavailable
• Assist with typing when the typist is unavailable
• Perform other administrative tasks as may be required from time to time

Qualifications

• Grade 12 a prerequisite; further tertiary training preferred
• Tech-savvy and able to confidently navigate systems (good MS Office, preferably exposure to medical systems)
• Previous proven experience as a Secretary / Administrator or PA within a medical environment
• Ability to converse in both English and Afrikaans
• Exceptional attention to detail
• Mature demeanour
• Well-developed communication skills, both verbal and written
• Accustomed to operating in a digital / paperless context
• Ability to operate in a remote / hybrid environment

Please note that by submitting your application for this career opportunity you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.

Only shortlisted candidates will be contacted.