Medical Retail Client Success Specialist

Outsourced; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A prominent outsourcing company is seeking an Entry-level Client Relationship Specialist to manage customer relations within the Medical Retail vertical. The role involves proactive engagement, handling inquiries, and maintaining accurate records in the CRM. Ideal candidates possess strong communication skills and a customer-friendly approach. This is a full-time position with a hybrid work setup based in South Africa.

Qualifications

• Professional attitude in handling calls and emails.
• Experience in proactive customer engagement.
• Ability to utilize CRM for performance tracking.

Responsibilities

• Manage customer relationships within the Medical Retail vertical.
• Conduct proactive outbound engagement with existing accounts.
• Record all interactions to ensure transparency.

Skills

Customer relationship management

Communication skills

Sales processes

CRM insights utilization

Job description

A prominent outsourcing company is seeking an Entry-level Client Relationship Specialist to manage customer relations within the Medical Retail vertical. The role involves proactive engagement, handling inquiries, and maintaining accurate records in the CRM. Ideal candidates possess strong communication skills and a customer-friendly approach. This is a full-time position with a hybrid work setup based in South Africa.