Medical Receptionist, Southern Suburbs

iMedrecruit; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A specialist surgery practice in Cape Town is seeking a mature and experienced Medical Receptionist. Responsibilities include greeting patients, scheduling appointments, handling enquiries, and maintaining records. Candidates should have 3-5 years in a similar role and strong communication skills. Medical software and Microsoft Office experience are advantageous. Working hours are Monday to Friday, 08h00 - 17h00.

Qualifications

• At least 3 - 5 years' experience in a similar medical receptionist position.
• Medical software experience will be an advantage.
• Knowledge of Microsoft Office suite will be an advantage.

Responsibilities

• Greet and assist patients in a courteous and friendly manner.
• Schedule appointments and maintain records and accounts.
• Attend to patient enquiries and emergencies.
• Run an efficient diary and appointment schedule.
• Maintain practice inventory and equipment.

Skills

Passionate

Punctual and diligent

Friendly and approachable

Ability to multitask

Flexibility

Excellent telephonic communication skills

Customer service orientated

Good time management

Excellent organisational skills

Attention to detail

Professionalism

Tools

Medical software

Microsoft Office Suite

Job description

Medical Receptionist, Specialist Surgery Practice, Southern Suburbs

Our client, a Specialist Surgeon in the Southern Suburbs, is seeking to recruit a mature, experienced and well presented medical receptionist.

Requirements:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.

• Schedule appointments and maintain records and accounts.

• Attend to patient enquiries.

• Run an efficient diary and appointment schedule. Keep patients informed if the Dr is running late and manage service delays professionally.

• Show empathy towards patients and anticipate patients' anxieties.

• Efficient filing and retrieving of patient records.

• Maintain patient accounts by obtaining, recording and updating personal and financial information.

• Maintain accountability for payments, collections and receipting of monies.

• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.

• Attend to patient emergencies.

• General administration.

Qualification:

• At least 3 - 5 years' experience in a similar medical receptionist position

• Medical software experience will be an advantage

• Knowledge of Microsoft office suite will be an advantage

Skills and attributes:

• Passionate

• Punctual and diligent

• Friendly and approachable

• Ability to multitask

• Flexibility

• Excellent telephonic communication skills

• Customer service orientated

• Good time management

• Excellent organisational skills

• Attention to detail

• Professionalism

Working hours:

Monday to Friday, 08h00 17h00

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful