Medical Receptionist - Ophthalmology Practice - Randburg

iMedrecruit; Randburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare practice in Randburg is seeking a dedicated Patient Liaison to assist with queries, manage patient appointments, and provide surgery support. The ideal candidate has 3-5 years of experience in a medical setting and is proficient in GoodX and Microsoft Office. Strong interpersonal and professional communication skills are essential. This full-time role operates Monday to Friday, with potential overtime.

Qualifications

• At least 3-5 years experience in a medical practice.
• GoodX experience is essential with good understanding of reporting.
• General clinical and ophthalmology experience is beneficial.

Responsibilities

• Assist with queries and communication from patients.
• Prepare theatre lists and be the clinical liaison.
• Order and maintain stock and equipment requirements.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Computer literacy

Well-presented and professional

Education

Matric Certificate

Tools

GoodX

MS Word

Excel

Job description

Duties & Responsibilities

Patient Liaison:

• Assist with queries and communication from patients contacting the practice (Telephonic & Email)
• Assist with follow up of patients in between appointments
• Managing the patient diary, appointments, admissions and registrations

Surgery Support:

• Prepare theatre lists
• Be the clinical liaison between Dr and hospital staff
• Make follow up calls to patients before and after surgery or procedures

Admin:

• Order and maintain stock and equipment requirements
• Confirm authorisations, benefits and limits
• General administrative tasks
• Oversee accurate transfer of information to patient files and ensure that all patient records are complete
• Ensure practice policies and best practices are up to industry standards and government regulations.

Qualifications & Requirements

• Matric Certificate
• At least 3-5 years experience in a medical practice
• GoodX experience is essential with good understanding of reporting
• Computer literate (MS Word, Excel, Emails etc)
• General clinical and ophthalmology experience is beneficial

Skills & Attributes

• Strong interpersonal skills
• Professional communication skills (verbal & written)
• Ability to work under pressure
• Computer literacy
• Well-presented and professional

Working hours

• Monday to Friday, 08h00 - 17h00
• Overtime as and when and if required

Appointment

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.