Medical Receptionist - Ophthalmology Practice - JHB

iMedrecruit; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A known medical practice in Johannesburg seeks a medical receptionist to assist with patient queries, manage appointments, and support surgical processes. Candidates should hold a Matric Certificate and possess 3-5 years of experience in a medical practice. GoodX experience and computer literacy are essential. This role offers the opportunity to work in a dynamic environment with professional responsibilities.

Qualifications

• At least 3-5 years experience in a medical practice.
• GoodX experience is essential with good understanding of reporting.
• General clinical and ophthalmology experience is beneficial.

Responsibilities

• Assist with queries from patients via phone and email.
• Manage patient appointments and registrations.
• Prepare theatre lists and support surgery.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Computer literacy

Education

Matric Certificate

Tools

GoodX software

MS Word

Excel

Job description

Our client, an Ophthalmologist based in the North West of Johannesburg, is seeking to recruit a medical receptionist to join their practice.

Duties & Responsibilities:

Patient Liaison:

• Assist with queries and communication from patients contacting the practice (Telephonic & Email)
• Assist with follow up of patients in between appointments
• Managing the patient diary, appointments, admissions and registrations
• Surgery Support:
• Prepare theatre lists
• Be the clinical liaison between Dr and hospital staff
• Make follow up calls to patients before and after surgery or procedures
• Admin:
• Order and maintain stock and equipment requirements
• Confirm authorisations, benefits and limits
• General administrative tasks
• Oversee accurate transfer of information to patient files and ensure that all patient records are complete
• Ensure practice policies and best practices are up to industry standards and government regulations.

Qualifications & Requirements:

• Matric Certificate
• At least 3-5 years experience in a medical practice
• GoodX experience is essential with good understanding of reporting
• Computer literate (MS Word, Excel, Emails etc)
• General clinical and ophthalmology experience is beneficial

Skills & Attributes:

• Strong interpersonal skills
• Professional communication skills (verbal & written)
• Ability to work under pressure
• Computer literacy
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 - 17h00
• Overtime as and when and if required

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.