Medical Receptionist & Coordinator - Centurion, Gauteng

Imedrecruit; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare recruitment agency in Gauteng is seeking a skilled medical receptionist. The ideal candidate will manage patient appointments, verify medical details, and assist with billing. A minimum of 2 years experience in a similar role is required. Strong communication skills and proficiency in Afrikaans and English are essential. The role involves working Monday to Friday, with alternating Saturday mornings.

Qualifications

• At least 2 years experience in a similar medical receptionist position.
• Experience with basic medical billing (in-rooms) is essential.
• Computer literate.
• Experience and knowledge of medical terminology will be advantageous.
• Fluent in Afrikaans and English.

Responsibilities

• Welcome patients and visitors to the practice.
• Manage patient appointments and verify medical aid details.
• Collect co-payments and process billing.
• Maintain accurate electronic patient records.
• Liaise with medical professionals and support admin with invoicing.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Attention to detail

Ability to multitask

Education

Matric

Tools

GoodX medical software

Job description

Duties and Responsibilities

• Warmly welcome patients and visitors to the practice
• Answer incoming calls and respond to general enquiries professionally
• Schedule, confirm, and manage patient appointments
• Verify medical aid / insurance details and handle pre-authorizations
• Collect co-payments and process billing at reception
• Keep the reception area clean, calm, and organized
• Coordinate specialist referrals, lab tests, and diagnostic bookings
• Follow up on test results and assist with continuity of care
• Maintain accurate and up-to-date electronic patient records
• Assist with managing doctor schedules and appointment flow
• Liaise with medical professionals and service providers as needed
• Support the admin team with invoicing, coding, and documentation

Qualification and Requirements

• Matric
• At least 2 years experience in a similar medical receptionist position will be advantageous
• Experience and knowledge of medical terminology will be advantageous
• Experience with basic medical billing (in-rooms) is essential
• Computer literate
• Experience with medical software (GoodX) will be advantageous
• Afrikaans and English

Skills and attributes

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours

Monday to Friday, 08h00

Alternating Saturday mornings

Over time as needed for emergency situations

Start Date: ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered.

If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.