Medical Receptionist / Administrator

Doctors Rooms On Kloof; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A busy medical practice in Cape Town is seeking a hardworking and friendly Medical Receptionist. This full-time role involves general administrative duties, billing, invoicing, and managing patient appointments. The ideal candidate will have excellent customer service skills, administration experience, and be fluent in English and/or Afrikaans. Experience with Microsoft Office and medical terminology is advantageous.

Qualifications

• Experience in administration is essential.
• Fluent in English and/or Afrikaans.
• Valid driving license and reliable transport are desirable.

Responsibilities

• Perform general administrative duties like filing and scanning.
• Handle billing, quoting, and invoicing.
• Manage patient appointment diaries.

Skills

Excellent customer service

Telephonic communication

Face-to-face communication

Time management

Organization skills

Empathy

Education

Matric Qualification

Tools

Microsoft Office (Word, Excel)

Elixir Live

Health1 systems

Job description

We are looking for a hardworking, enthusiastic, and friendly Medical Receptionist to join our busy practice in the City Bowl area.

We welcome applicants with a hands-on attitude who work well with others but use their own initiative and are eager to learn and perform to the best of their abilities.

If you think this position would suit you, we encourage you to apply.Requirements : Matric Qualification essentialAdministration experience is essentialExcellent customer service, telephonic and face to face communicative skillsExperience working with Elixir Live would be advantageousWorking with Microsoft office is essential (Word, Excel etc.)Fluent in English and / or AfrikaansValid driving license and reliable transport is desirableMedical terminology / knowledge and understandingExcellent Literacy skillsICD-10 coding experience is desirableUnderstanding Medical Aid processing and claim queriesExcellent time management and organization skillsExcellent personable skills (sympathy, empathy and caring nature)ResponsibilitiesGeneral administrative duties, filing, scanning and attending to emailsBilling, quoting, invoicing, statements, medical aid and account enquiriesAbility for maintaining a caring and empathetic response to patients even in occasionally difficult and demanding engagementsManage appropriate time keeping of patient appointments on diaryAssist with the maintenance of a clean and neat reception area and workplaceUpdate files of correct patient information by obtaining, recording and uploading onto Elixir Live and Health1 systemsAssist with stock control and ordering office and medical supplies when neededMaintain a calm demeanor to assist patients in distress or any emergencies that may ariseAccounting duties including debt management as well as medical aid reconciliationPunctual and organized with a forward-thinking approachWeekend work (One Saturday a month from 08h30)Job Types : Full-time, PermanentWork Location : In person