Medical Receptionist

Imedrecruit; Gauteng; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A medical centre in Centurion is seeking an experienced Medical Receptionist & Coordinator. The hybrid role involves welcoming patients, managing appointments, and handling medical billing. Candidates should have at least 2 years of experience, be computer literate, and fluent in Afrikaans and English. This position offers a supportive environment for someone organized and dependable.

Qualifications

• At least 2 years' experience in a similar medical receptionist position.
• Experience and knowledge of medical terminology is advantageous.
• Experience with basic medical billing is essential.
• Computer literate and fluent in Afrikaans and English.

Responsibilities

• Warmly welcome patients and visitors to the practice.
• Answer incoming calls and respond to general enquiries professionally.
• Schedule, confirm, and manage patient appointments.
• Verify medical aid/insurance details and handle pre-authorizations.
• Collect co-payments and process billing at reception.
• Maintain accurate and up-to-date electronic patient records.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Attention to detail

Organized

Ability to multitask

Education

Matric

Tools

Good X

Job description

Medical Receptionist & Coordinator – Centurion, Gauteng

Our client, a Medical Centre based in Centurion, is seeking to recruit an experienced medical receptionist & coordinator to join their team. This hybrid role is ideal for someone who enjoys interacting with people and has a talent for staying organized in a fast-paced medical environment.

Duties and Responsibilities

• Warmly welcome patients and visitors to the practice
• Answer incoming calls and respond to general enquiries professionally
• Schedule, confirm, and manage patient appointments
• Verify medical aid / insurance details and handle pre-authorizations
• Collect co-payments and process billing at reception
• Keep the reception area clean, calm, and organized
• Coordinate specialist referrals, lab tests, and diagnostic bookings
• Follow up on test results and assist with continuity of care
• Maintain accurate and up-to-date electronic patient records
• Assist with managing doctor schedules and appointment flowLiaise with medical professionals and service providers as needed
• Support the admin team with invoicing, coding, and documentation

Qualification and Requirements

• Matric
• At least 2 years' experience in a similar medical receptionist position (advantageous)
• Experience and knowledge of medical terminology (advantageous)
• Experience with basic medical billing (in-rooms) is essential
• Computer literate
• Experience with medical software (Good X) is advantageous
• Fluent in Afrikaans and English

Skills and Attributes

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours

• Monday to Friday, 08h
• Alternating Saturday mornings
• Over time as needed for emergency situations

Start Date

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert will be considered.

If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.