Medical Receptionist

Pty; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading medical practice based in Alberton, South Africa, is seeking a mature and experienced medical receptionist. The role involves receiving patients, managing appointment bookings, and performing switchboard duties. Ideal candidates will have a minimum of 3 years' experience in a similar position, with ophthalmology experience being advantageous. Strong interpersonal and communication skills are essential, along with computer literacy and the ability to multitask.

Qualifications

• At least 3 years' experience in a similar medical receptionist position.
• Experience in an ophthalmology practice will be advantageous.
• Experience with relevant software such as Elixir Live or GoodX is preferred.

Responsibilities

• Receiving all patients, walk-ins and service providers.
• Managing appointment diary bookings and confirming all appointments.
• Performing switchboard duties (incoming and outgoing calls).
• Handling administration and filing duties.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Computer literacy

Ability to multitask

Well‑presented and professional

Team player

Tools

Elixir Live

GoodX

Job description

Introduction

Our client, a Specialist Ophthalmologist based in Alberton, is seeking to recruit a mature and experienced medical receptionist.

Duties & Responsibilities

• Receiving all patients, walk-ins and service providers
• Switchboard duties (Day / Night switch, incoming and outgoing calls)
• Appointment diary bookings and management confirming all appointments and cancellations
• Managing on‑call list
• Administration and filing duties
• Medical aid liaison
• Checking consent forms are signed
• Typing of medical letters
• Stock taking
• Ensuring referral letters are received and filed

Desired Experience & Qualification

• At least 3 years' experience in a similar medical receptionist position
• Experience in an ophthalmology practice will be advantageous
• Experience with Elixir Live and / or GoodX is preferred

Skills & Attributes

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Computer literacy
• Ability to multitask
• Well‑presented and professional
• Team player

Additional Information