Medical Receptionist

Integral Diagnostics (Idx); East London; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A healthcare provider in East London is seeking a Medical Receptionist to join their front desk team. This role involves greeting patients, managing bookings, and supporting various imaging services in a supportive environment with a strong emphasis on work-life balance. Applicants with previous experience in healthcare reception and a professional communication style are encouraged to apply.

Benefits

Salary packaging

Paid parental leave

Discounts on private health and retail outlets

Ongoing training and career development opportunities

Qualifications

• Experience in medical imaging, dental, allied health or similar highly regarded.
• Confident communication in person and over the phone.
• Collaborative and proactive attitude.

Responsibilities

• Greeting patients and creating a welcoming first impression.
• Managing bookings, billing, and payments.
• Coordinating with medical teams for appointments and results.

Skills

Previous experience in healthcare reception

Professional communication style

Knowledge of medical terminology

Job description

Medical Receptionist

Join a high-performing team known for its warmth, expertise, and exceptional care – and enjoy a workplace that truly recognises and rewards your contribution.

About Us

Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) – one of Australia and New Zealand's leading providers of quality diagnostic imaging.

With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world‑class services with a strong regional heart.

We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.

About the Role

We're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk team at Hillcrest Private Hospital.

As the first point of contact, you'll support patients accessing a full range of imaging services – from X-ray, ultrasound to CT and interventional procedures.

This is a Monday to Friday role, rostered between 7.45am and 4.45pm – working a 9-day fortnight with a rotating RDO and no weekends, giving you the work‑life balance you deserve.

A Day in the Life

• Greeting patients and creating a welcoming first impression
• Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
• Working closely with medical / surgical wards and our technical team
• Inpatient procedure and CT injection bookings
• Coordinating with referrers and doctors for appointments and results
• Attending staff meetings and ongoing training sessions
• Maintaining compliance with workplace health & safety and company policies

About You

Previous experience in healthcare reception – medical imaging, dental, allied health or similar – highly regarded

A professional, approachable, and confident communication style – in person and over the phone

Knowledge of medical terminology or practice management systems (an advantage)

A collaborative, proactive attitude and high integrity

A well‑presented and patient‑focused approach

Why Join Us

A meaningful career with a healthcare leader that values YOU

Salary packaging, paid parental leave, plus discounts on private health, countless retail outlets and gym memberships

Supportive, inclusive team culture with regular social events

Uniforms provided, with ongoing training and career development opportunities

Apply Now

Click "Apply" to send us your application.

Got questions?

Reach out to Jodie from our Talent Team via text or call :

Please note

A National Police Check will be required for the successful applicant.

At CQR, we proudly embrace diversity and inclusion.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and candidates from diverse backgrounds.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace.

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.