Medical Practice Secretary

Eugene Rossouw Orthotist And Prosthetist Inc.; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local medical practice in Sunset Beach seeks a Medical Practice Secretary & Administrator. Responsibilities include handling calls, invoicing, and managing patient records. Candidates should be fluent in English and Afrikaans, hold a Matric certificate, and possess intermediate computer skills. This is a full-time, in-person role aimed at candidates living near Milnerton.

Qualifications

• Matric, valid driver's license & own vehicle.
• Well-groomed and professional appearance.
• Basic accounting skills (Xero Accounting training can be provided).
• Experience with medical aids & reimbursements is an advantage.

Responsibilities

• Handle telephone calls.
• Manage bookings and inquiries.
• Administer accounts on Xero Accounting.
• Conduct regular courtesy calls to patients.

Skills

Fluent in English

Fluent in Afrikaans

Intermediate computer skills

Good telephone communication skills

Pleasant attitude

Education

Matric

Tools

Xero Accounting software

Job description

Position: Medical Practice Secretary & Administrator for Eugene Rossouw – Orthotist & Prosthetist (±98% of duties) / Fransien Rossouw – Physiotherapy (±2% of duties)

We are looking for a professional, well‑presented individual to join our medical practice in Sunset Beach as a Medical Practice Secretary & Administrator (including finance related responsibilities). The role will primarily involve working with Eugene Rossouw Orthotist & Prosthetist; a very small portion of duties (~2%) will be for Fransien Rossouw Physiotherapy.

Requirements

• Matric, valid driver's license & own vehicle
• Well‑groomed and professional appearance
• Fluent in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem‑solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• Office admin experience
• Experience with medical aids & reimbursements (advantage)
• Pleasant attitude and calm approach
• Applicants must have no criminal record

Duties & Responsibilities

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (such as running an errand)
• Respond to emails, WhatsApp & enquiries
• Place, receive & manage orders / returns / couriers
• Stock control & management
• Invoicing, statements & payment follow‑ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico‑legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients
• Not limited to the above; duties will be shared among three team members

Salary

Please confirm your salary expectation bracket in your application.

Working Hours

Monday – Friday, 8am – 5pm.

Preferences

Preference for candidates living near Milnerton, Sunset Beach (for traffic purposes).

Application

Apply now by sending your CV & salary expectation to . Please do not use the general email listed on our website for applications. We aim to employ someone within the next two months.

If you do not hear from us by the end of November, please consider your application unsuccessful, and we wish you all the best in your future endeavors.

Job Type: Full‑time. Work Location: In person.