Medical Laboratory Sales Specialist

Abdullah Baghaffar Sons Company; Tankwa Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading diagnostics firm in Saudi Arabia seeks a Sales professional to drive growth in clinical chemistry and hematology instruments. The ideal candidate has a degree in Biomedical Engineering and 3–5 years of sales experience. Responsibilities include promoting products, conducting demos, and managing customer relationships. This role includes a base salary and performance-based commission.

Qualifications

• 3–5 years of experience in diagnostic or laboratory equipment sales.
• Strong technical understanding of analytical parameters.
• Knowledge of Saudi market dynamics.

Responsibilities

• Promote and sell clinical chemistry analyzers and relevant reagent lines.
• Conduct on-site demos and technical presentations.
• Identify and qualify new customers in government and private sectors.

Skills

Sales acumen

Technical understanding

Scientific knowledge

Presentation skills

Negotiation skills

Communication skills in English and Arabic

Education

Bachelor’s degree in Biomedical Engineering or related field

Job description

Job Title:

Sales

Job Purpose:

To promote and achieve sales targets for clinical chemistry and hematology instruments and reagents across Saudi Arabia, ensuring market expansion, strong customer relationships, and technical excellence.

The role demands a combination of scientific knowledge, technical understanding, and sales acumen to drive growth of diagnostic systems and laboratory automation solutions.

Key Responsibilities & Deliverables

Sales & Business Development

Actively promote and sell clinical chemistry analyzers, hematology analyzers, and related reagent lines to hospitals, laboratories, universities, and diagnostic centers. Target large and medium-sized laboratories for equipment placements and reagent contracts.

Achieve assigned quarterly and annual sales targets (SAR value & volume). Grow reagent consumption per analyzer installed.

Technical Pre‑Sales Support

Demonstrate and explain product specifications — throughput (tests/hour), photometric accuracy, reagent volumes, reaction cuvettes, calibration, and QC protocols. Conduct on‑site demos and technical presentations highlighting analytical precision, stability, and reliability.

Number of demos conducted; successful instrument placements; customer feedback.

Reagent & Consumable Management

Monitor reagent consumption patterns, inventory levels, and expiry management. Provide customers with guidance on reagent optimization, stability data, and linearity validation.

Zero reagent stock‑outs; consistent monthly reagent orders from installed base.

Market Expansion & Tender Handling

Identify and qualify new customers in government and private sectors. Participate in tender preparation, technical submissions, and specification matching.

Number of new accounts opened; successful inclusion of products in tenders.

Customer Relationship & After‑Sales Coordination

Maintain strong relationships with laboratory managers, biomedical engineers, and purchasing departments. Coordinate installation, training, and service visits with the technical support team.

Customer retention rate; repeat orders; service feedback reports.

Required Qualifications & Experience

• Bachelor’s degree in Biomedical Engineering, Medical Laboratory Technology, Biochemistry, or related life sciences field.
• Minimum 3–5 years of experience in diagnostic or laboratory equipment sales, preferably focusing on clinical chemistry analyzers, hematology analyzers, and reagents.
• Strong technical understanding of analytical parameters (e.g., photometric measurement, calibration curves, optical flow cells, impedance counting, hemoglobin determination).
• Familiarity with automated reagent systems, quality control materials, and maintenance procedures for analyzers.
• Knowledge of Saudi market dynamics, hospital procurement processes, and tender documentation.
• Excellent presentation, negotiation, and communication skills in English and Arabic.
• Willingness to travel across the Kingdom of Saudi Arabia.

Key Performance Indicators (KPIs)

• Sales revenue for chemistry and hematology segments.
• Installed base growth (number of new analyzers placed).
• Monthly reagent consumption / utilization ratio.
• Number of new accounts or hospital tenders won.

Compensation & Working Conditions

• Base salary (commensurate with experience) + performance‑based commission.
• Work location: Saudi Arabia.

Skills

Preferred Skills

• Knowledge of clinical chemistry principles, hematology analysis algorithms, and automated reagent calibration systems.
• Background in instrument installation, calibration, or technical troubleshooting (optional).
• Proven track record in reagent contract renewals and analyzer placements.