Medical Accounts Receivable Administrator - Est Working Hours (Remote)

Ista Personnel Solutions; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading BPO company in South Africa is seeking a detail-oriented Medical Accounts Receivable Agent to work fully remotely. Responsibilities include reviewing aging reports, posting payments, and collaborating with U.S.-based teams. Ideal candidates have experience in accounts receivable, strong Excel skills, and familiarity with medical billing. This remote role requires adherence to U.S. working hours and optimal internet connectivity.

Qualifications

• Experience in Accounts Receivable, Medical Billing, or Payment Posting.
• Strong Excel skills and proficiency in Microsoft software.
• Medical or insurance knowledge is an advantage.

Responsibilities

• Review and reconcile aging reports to identify outstanding balances.
• Post payments, adjustments, and write-offs accurately and on time.
• Collaborate with U.S.-based billing and operations teams.

Skills

Experience in Accounts Receivable

Strong Excel skills

Confident decision-maker

Medical or insurance knowledge

Tools

Microsoft Excel

Medical Billing Software

Job description

Overview

ISTA Personnel Solutions South Africa is a global BPO company, partnering with a U.S.-based healthcare administration client.

We are seeking a detail-oriented, tech-savvy Medical Accounts Receivable Agent to support our client.

The primary responsibility of this role is to review and reconcile aging reports, post payments, adjustments, and write-offs, and follow up on outstanding balances.

You will collaborate with U.S.-based billing and operations teams to ensure accurate record-keeping and compliance with client protocols.

PLEASE NOTE:

Working Hours: This role requires you to work EST hours, Monday – Friday, 9AM – 6PM EST (16:00pm – 01:00am South African time; subject to change depending on daylight savings).

Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.

Applicants without a fixed fibre line cannot be considered.

Power Backup: A reliable power backup solution is required to manage load shedding and power outages.

Applicants without a power backup cannot be considered.

Work Environment: This is a fully remote working role.

Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA).

What You'll Do

• Review and reconcile aging reports to identify outstanding balances.
• Post payments, adjustments, and write-offs accurately and on time.
• Follow up on coinsurance balances and assist with collections.
• Maintain accurate records and ensure compliance with client protocols.
• Collaborate with U.S.-based billing and operations teams.

Qualifications

• Experience in Accounts Receivable, Medical Billing, or Payment Posting.
• Strong Excel skills and proficiency in Microsoft [software].
• Medical or insurance knowledge is an advantage.
• Confident decision-maker with strong attention to detail.
• Management or supervisory experience is a plus.

Additional Information

If you are not contacted within 14 working days, please consider your application unsuccessful.