Qualification and Experience
- Business or marketing-related degree or equivalent professional qualification
- 8 years of Sales & Marketing experience with at least 4 years in managerial role in FMCG
- Proven experience in managing creative teams
- Conceptual creative development across design / art direction, copy and content
- Demonstrated experience in social media and e-commerce
Knowledge, Skills and Attributes
- Customer service orientated
- Be able to solve problems quickly and efficiently
- Self-driven and results-oriented
- Enthusiasm, hands-on mentality, entrepreneurial as well as a high degree of flexibility and agility
- Innovative, creative merchant mind-set.
- Strategic and commercial mindset
- Able to work in a team and lead a team
- Excellent negotiator
Role and Responsibilities
Marketing Strategy & Brand Development
- Keeping abreast and informed as to market, political, trading and economical environments affecting the business
- Develop and execute integrated marketing strategies to strengthen brand positioning and market share
- Convert agreed upon marketing plans and strategies into feasible, workable project plans
- Plan and oversee marketing campaigns, promotions, events, and digital initiatives that resonate with target customers
- Conduct market research to understand consumer preferences, trends, and competitor activities
- Build strategic partnerships to enhance brand exposure and market reach
Digital & Retail Marketing
- Lead digital marketing initiatives including social media, e-commerce, and online customer engagement
- Optimize in-store marketing, visual merchandising, and customer experience o grow brand equity
- Monitor marketing ROI and continuously refine campaigns for effectiveness
Creative Direction & Cross-Functional Collaboration
- Provide creative direction for major brand and marketing initiatives, including product launches, growth campaigns, events, and brand awareness efforts
- Lead the ongoing development and evolution of our brand identity
- Take a hands-on role in creating core brand assets including logos, design systems, and key campaign visuals, ensuring they are strategically aligned and visually compelling
- Partner closely with the content / copywriting team to craft messaging aligned with tone of voice and campaign objectives
- Work alongside the video team to shape storytelling concepts and branded video content
- Creative development and reviews responsible for driving all creative outputs
- Workflow processes Optimize or strengthen existing workflow processes to ensure campaign deadlines are met
- Assist with production management for relevant campaigns
- Media strategy Contribute to media strategy, planning and best practice across all campaigns
- Manage and collaborate with external creative agencies and partners
Sales & Business Growth
- Align with sales department to drive sales objectives across customer segments.
- Monitor distribution and implement marketing improvement strategies per channel, to support sales department
- Develop new business opportunities and explore expansion into new markets
- Manage key client relationships and ensure high customer satisfaction
Reporting
- Managing marketing budget compliance
- Reporting weekly, monthly and quarterly on marketing metrics
Health and Safety
- Participate in safety forums and attend relevant training / programmes
- Report all safety incidents to the relevant people
- Comply with safety policies and procedures
- Wear protective clothing (where applicable) at all times