Marketing Assistant

The Talent Room; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in South Africa is seeking a candidate to manage client relationships and develop strategies for growth. The ideal candidate will have strong communication skills, be detail-oriented, and able to work independently. Prior experience in marketing or customer service is preferred. This role requires adaptability and excellent time management skills.

Qualifications

• Experience in marketing, sales, customer service, or care sectors is preferred.
• Fast learner and adaptable to new tools and platforms.
• Excellent work ethic and professional attitude.

Responsibilities

• Manage and support existing client relationships.
• Develop and implement strategies to grow client base.
• Track performance against weekly and monthly KPIs.

Skills

Strong communication skills (both written and verbal)

Highly organised and detail-oriented

Good time management

Self-starter

Ability to work under pressure

Tools

CRM systems

Email marketing tools

Microsoft Office

Google Workspace

Job description

Description

• Manage and support existing client relationships
• Develop and implement strategies to grow the client base
• Coordinate marketing activities, promotions, and campaigns aligned with business goals
• Communicate with clients via email, phone, and virtual meetings in a professional and empathetic manner
• Track performance against weekly and monthly KPIs
• Conduct market research to identify new opportunities
• Create and maintain accurate records, reports, and documentation
• Assist with content creation, digital marketing efforts, and brand development
• Work closely with the internal team to ensure smooth client onboarding and support
• Provide feedback to management to improve service delivery and marketing strategies

Requirements

• Friendly, calm, and approachable personality, especially when dealing with vulnerable individuals
• Highly organised and detail-oriented
• Strong communication skills (both written and verbal)
• Self-starter with the ability to work independently
• Fast learner and adaptable to new tools, platforms, and systems
• Good time management and able to meet strict deadlines
• Excellent work ethic and professional attitude
• Ability to work under pressure and handle multiple tasks effectively

Preferred Qualifications & Experience

• Prior experience in marketing, sales, customer service, or care sectors (preferred but not essential)
• Familiarity with CRM systems, email marketing, or digital marketing tools is a plus
• Strong computer literacy (Microsoft Office, Google Workspace, etc.)

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