Manager Transactional Investigations

Nedbank Private Wealth; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial institution is seeking an experienced manager to lead a team of investigators in Johannesburg. The role focuses on delivering forensic and fraud risk services, ensuring regulatory compliance, and managing stakeholder relationships. The ideal candidate has over 5 years of experience in banking or forensic investigations and strong leadership skills.

Qualifications

• 5-8 years experience in banking or financial institutions or forensic investigations.
• More than 3 years experience in managing a team.
• Strong understanding of relevant regulatory knowledge.

Responsibilities

• Lead a team of investigators and specialists for forensic risk services.
• Build and maintain relationships with key stakeholders.
• Manage and deliver on stakeholder expectations.

Skills

Fraud investigation methodology

Employee engagement methodologies

Governance Risk and Controls

Resource allocation principles

Service level agreements

Education

Advanced Diplomas / National 1st Degrees

Job description

Overview

Requisition Details & Talent Acquisition Consultant

REQ 142730 Thembi Mtshali

Location: Johannesburg

Closing Date: 7 November 2025

Job Family: Risk Audit and Compliance

Career Stream: Forensics

Leadership Pipeline: Manage Others

FAIS Affected

Job Purpose

To manage and lead a team of investigators and specialists to deliver forensic and fraud risk services to mitigate fraud and reputational risk; criminal liability and to ensure regulatory compliance.

Job Responsibilities

• Build and maintain relationships with key stakeholders through regular engagements.
• Ensure increased awareness of the impact of fraud and regulatory risks by sharing information knowledge and collaborating across teams within Group Financial Crime and Forensic Services (GFCFS) and other stakeholders.
• Manage and deliver on stakeholder expectations.
• Ensure services delivered to requirement.
• Ensure allocation is prioritised sufficient resources allocated and clear accountability direction and guidance provided.
• Manage investigations by monitoring cases allocated to investigators including performance.
• Ensure suspicious transactions are reported within required timelines.
• Enable successful arrest and / or prosecution by the SAPS by ensuring affidavits submitted to the South African Police Services (SAPS) are accurate and meet the required quality standards. (where applicable)
• Vet completed investigation reports.
• Manage the close-out process of investigations.
• Ensure transformational targets are met.
• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives business strategy and CSI.
• Address issues raised in culture surveys to improve results.
• Deliver a worldclass service through client service culture.
• Achieve operational excellence.
• Add value to the business by generating innovative ideas.
• Manage performance of team members by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Ensure that Business Unit stays abreast in field of expertise and deliver on the expectations from stakeholders.
• Motivate team members to perform and contribute to the success of the business by creating an environment of teamwork and participation in decision making processes.
• Ensure an environment for optimal performance.
• Maintain a high performing team by identifying talent pool through career conversations and developing talent retention programmes.
• Embrace the Nedbank vision and values by leading by example.
• Provide input into GFCFS strategy and annual business plans.
• Ensure that planned projects and deliverables for the year are achieved within planned budget.
• Ensure agreed targets are met and that hours are accounted for and billed as per transfer pricing agreement with stakeholders.

Essential Qualifications - NQF Level

• Advanced Diplomas / National 1st Degrees

Preferred Qualifications

Institute of Commercial Forensic Practitioners (ICFP) Association of Certified Anti-Money Laundering Specialists (ACAMS) Association of Certified Fraud Examiners (ACFE) - preferred not essential

Preferred Certifications

Institute of Commercial Forensic Practitioners (ICFP) Association of Certified Anti-Money Laundering Specialists (ACAMS) Association of Certified Fraud Examiners (ACFE) - preferred not essential

Minimum Experience Level

• 5 - 8 years experience in banking and / or financial institution and / or forensic and / or other investigations and / or legal environment and more than 3 years experience in managing a team.

Technical / Professional Knowledge

• Business administration and management
• Employee engagement methodologies
• Fraud investigation methodology
• Governance Risk and Controls
• Legal Risk and practice management
• Relevant regulatory knowledge
• Service level agreements
• Management information and reporting principles tools and mechanisms
• Organisational behaviour theory
• Resource allocation principles

Behavioural Competencies

• Aligning Performance for Success
• Earning Trust
• Building talent
• Guiding Team Success
• Building partnerships
• Driving for Results

Disclaimer

Preference Recruiting Team atwill be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type :

Contract

Experience :

years

Vacancy :

1