Manager Retail Store

Kerry Kopp Recruitment; Mbombela; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency is seeking a candidate to manage financial objectives and stock control in Mbombela. The ideal candidate will have at least 5 years of retail sales experience and a National Diploma in Business Administration or a related field. Key responsibilities include promoting customer satisfaction, optimizing digital processes, and creating content for product publicity.

Qualifications

• 5 years related experience in retail sales with a proven managerial track record.

Responsibilities

• Achieve financial objectives through budget preparation and expense scheduling.
• Maintain proper stock management through effective controls and reconciliations.
• Promote customer satisfaction by addressing complaints.
• Deliver communications that inform and inspire customers.
• Optimize digital processes and inventory control platforms.
• Develop consumer-facing content to publicize products and brands.

Skills

Excellent MS Office skills

Effective communication

Negotiation skills

Education

National Diploma in Business Administration

Commerce, Accounting, or related field

Job description

Key Performance Areas

• Achieve financial objectives by preparing an annual budget, scheduling expenditures and maintaining branch controls
• Maintain proper stock management, i.e. stock controls and reconciliations
• Promote high levels of customer satisfaction by addressing customer complaints
• Delivering messaging, communications, and programs that inform, influence, and inspire customers. Eg promotional displays
• Driving the automation / optimization of digital processes and inventory control platforms
• Develop consumer-facing content across a variety of segments to publicise the company's products & brands

Requirements

• National Diploma in Business Administration, Commerce, Accounting, or related field
• Excellent MS Office skills and knowledge of retail operating systems
• Ability to effectively communicate and / or negotiate with high level of proficiency

Experience

• 5 years related experience in retail sales with a proven track record in a managerial capacity