Manager, Partner Management

Standard Bank Group; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading African financial services group in Johannesburg is seeking a professional to manage and develop relationships with loyalty and rewards partners. The successful candidate will acquire new partners for the loyalty program and implement action plans to optimally manage performance. A degree in Business Commerce or Marketing and experience in partner management and sales are essential for this role.

Qualifications

• First Degree in Business Commerce or Marketing.
• Experience in partner management or relationship management.
• Proven experience in sales and campaign management.

Responsibilities

• Develop and manage relationships with loyalty partners.
• Acquire new partners for loyalty programs.
• Implement action plans to address performance deviations.

Skills

Partner management

Sales experience

Marketing knowledge

Project Management

Education

First Degree in Business Commerce or Marketing

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

• To develop and manage the relationship(s), retention and financial performance of the Standard Bank's Loyalty and Rewards partners.
• To acquire partners for the loyalty and rewards programme.
• To represent Standard Bank's interests with existing and potential Loyalty and Rewards partners and to optimise the associated customer experience benefits.
• Develop and implement appropriate action plans to pro‑actively address operational and financial deviations detected in the performance against mutually budgeted commitments with the partner.
• Identify, analyse, and implement all strategic and operational changes necessary to enhance financial performance for partners and business.

Qualifications

• First Degree/ Business Commerce, Marketing
• Experience in partner management or relationship management.
• Experience in sales, marketing and campaign management experience and a proven track record in Project Management and in business and contract management.

Behavioural Competencies

• Articulating Information
• Convincing People
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Interacting with People
• Making Decisions
• Producing Output
• Resolving Conflict
• Taking Action
• Team Working
• Understanding People

Technical Competencies

• Business Acumen
• Compliance
• Financial Acumen
• Interpreting Financial Statements
• People Strategy Development
• Planning, Forecasting and Budgeting
• Product Knowledge
• Risk Management