Manager, Operations, Cape Town And Port Elizabeth

Standard Bank Of South Africa Limited; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A large financial institution in Cape Town is seeking a Manager for Facilities Management Operations. The role involves overseeing the performance of facilities management functions, coordinating invoices, managing stock control, and supporting office relocations. Suitable candidates should have 5-7 years of experience in facilities or real estate management and a relevant degree. This is an opportunity to contribute to creating secure and productive working environments.

Qualifications

• 5-7 years experience in Real Estate Management or Facilities Management.
• Strong understanding of service delivery and performance metrics.

Responsibilities

• Coordinate and expedite invoices related to services provided by vendors.
• Control and upload invoices for approval by managers.
• Maintain performance matrix reviews and documentation.
• Manage stock control for building management teams.
• Coordinate relocation teams during office moves.

Skills

Real Estate Management

Facilities Management

Project Management

Process Improvement

Education

Degree in Construction and Physical Planning

Degree in Project Management

Job description

Manager, Facilities Management Operations, Cape Town and Port Elizabeth

Job Overview

Business Segment : Group Functions

Create and maintain safe, secure, attractive, and productive working environments that support the operational needs of all tenants in the managed portfolios.

Oversee the performance and delivery of the RES Commercial Facilities Management functions across South Africa, ensuring that FM goals and objectives are met according to established service standards, including soft services.

Drive service benchmarking, process improvement, cost reduction, and innovation initiatives.

Qualifications

A degree in Construction and Physical Planning or Project Management

Experience Required :

5-7 years experience in Real Estate Management / Facilities Management

Key Responsibilities

• Coordinate and expedite all invoices related to services provided by third-party vendors monthly.
• Control and upload invoices and supporting documents via EchoSign for approval by Building or Operations Managers.
• Maintain departmental files of all monthly performance matrix reviews and consumable orders with relevant documentation for managed buildings.
• Manage stock control and support services for each building management team, including stationary supplies across the portfolio.
• Coordinate with relocation teams during office moves, assisting in seating allocations and supervising move planning and execution.
• Manage the consolidated supplier consumables process, including order loading and stock monitoring.
• Handle departmental employee claims and update staff information regularly in the CDMS system.
• Support the Building Management team with training and leave schedules.
• Create and manage purchasing carts, process invoices with proper approvals, and support adhoc payment requirements across the portfolio.
• Work closely with the Finance department to expedite payments as needed.