Manager: Marketing Operations

Capitec; Stellenbosch; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading banking institution in South Africa is seeking an experienced marketing operations specialist to optimise processes and streamline workflows. Candidates should possess a Bachelor's Degree in Marketing or Systems Analysis and have a proven track record in marketing operations. This role offers an exciting opportunity to contribute to diverse marketing strategies in a dynamic environment.

Qualifications

• 5+ years of experience in marketing operations or related roles.
• Proven expertise in marketing operations.
• Exceptional project management skills.

Responsibilities

• Maximise effectiveness of marketing efforts through optimising processes.
• Streamline technologies and workflows.

Skills

Analytical Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Leadership Skills

Project Management Skills (Methodology Specific)

Strategic Thinking Skills

Education

Grade 12 National Certificate / Vocational

Bachelor's Degree in Marketing or Systems Analysis

Advanced Diploma in Project Management or Business Management

Tools

CRM platforms

Marketing automation tools

Job description

Apply By

We're on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above, finalize your application by clicking apply below.

Purpose Statement

To maximise the effectiveness of marketing efforts through optimising processes and streamlining operations, technologies and workflows.

Experience

Minimum/Ideal

• 5 years in a similar role, with 10‑15+ years of experience in marketing operations or related roles within high‑growth or complex organizations.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• Bachelor's Degree in Marketing or Systems Analysis

Qualifications (Ideal Or Preferred)

• Advanced Diploma in Project Management or Business Management

Knowledge (Minimum/Ideal)

• Proven expertise in marketing operations with a clear understanding of the Creative and Comms strategy process
• Expertise in marketing technology platforms, including CRM and automation tools
• Strong analytical mindset with experience in data management, segmentation, and reporting.
• Exceptional project management skills with a track record of streamlining processes and delivering measurable outcomes.
• In‑depth knowledge of marketing best practices, compliance regulations, and emerging trends.

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Leadership Skills
• Project Management Skills (Methodology Specific)
• Strategic Thinking Skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.