Manager, Marketing Operations

Standard Bank Group; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading financial services provider in Johannesburg is looking for a Marketing Operations Manager to enhance the operational delivery of marketing strategies. This role requires a strong background in marketing operations, operational excellence, and experience with integrated marketing systems. Ideal candidates will have a relevant degree and significant experience in managing cross-functional marketing initiatives.

Qualifications

• 510 years experience across the Brand and Marketing value chain with a strong focus on Marketing Operations.
• Proven track record of enabling marketers to deliver exceptional results through operational excellence.
• Experience managing integrated marketing systems and platforms.

Responsibilities

• Support strategic goals of the Brand and Marketing team.
• Manage operational backbone of marketing delivery and processes.
• Ensure alignment with business objectives and support collaboration.

Skills

Embracing Change

Articulating Information

Convincing People

Establishing Rapport

Generating Ideas

Education

First Degree in Marketing

Degree in Commerce/Business Administration

Tools

Salesforce Marketing Cloud

Adobe Experience Cloud

Job description

To support the strategic goals of the Brand and Marketing team by managing the operational backbone of marketing delivery. This includes optimising marketing processes overseeing marketing systems and data governance and enabling performance reporting and compliance. The role focuses on improving efficiency ensuring alignment with business objectives and supporting cross-functional collaboration.

Qualifications

• First Degree in Marketing required or Degree in Commerce Business Administration or related field preferred
• 510 years experience across the Brand and Marketing value chain with a strong focus on Marketing Operations
• Proven track record of enabling marketers to deliver exceptional results through operational excellence with demonstrated success in leading cross-functional marketing operations in large matrixed organisations
• Experience managing integrated marketing systems and platforms i.eCRM DAM
• Exposure to enterprise-wide service governance and cross-entity operating models including stakeholder alignment intercompany service agreements compliance frameworks and strategic performance reporting

Behavioural Competencies

• Embracing Change
• Articulating Information
• Convincing People
• Establishing Rapport
• Generating Ideas

Technical Competencies

• Familiarity with platforms such as Salesforce Marketing Cloud Adobe Experience Cloud or similar
• Ability to interpret campaign performance data and apply multi-touch attribution models
• Exposure to AI-driven marketing tools and automation workflows
• Understanding of POPIA GDPR and consent management platforms
• Ability to manage data access usage and storage in line with enterprise risk and compliance requirements (Data Governance)

Remote Work

No

Employment Type

Full-time