Manager Fruit & Veg

Pick n Pay Stores Limited; Potchefstroom; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A leading retail company in Potchefstroom is looking for a Manager for the Fruit & Veg department. The role involves overseeing product quality, staff management, and ensuring food safety standards while maximizing sales. Ideal candidates should have experience in produce management and demonstrate strong leadership and customer service skills. The position offers a dynamic work environment and the opportunity to lead a dedicated team.

Qualifications

• 2-4 years Produce Experience and Knowledge.
• 1-2 years management experience, including coaching, training, and handling performance issues.

Responsibilities

• Conduct regular quality checks on merchandise.
• Respond to customer requests and maintain department standards.
• Communicate critical information to staff and coach them.

Skills

Customer service

Sense of Urgency

Communication

Planning and organizational ability

Business sense

Education

Grade 12

Tools

SAP

Excel

Job description

Job title : Manager Fruit & Veg

Job Location : North West, Potchefstroom

Deadline : November 20, 2025

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• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Minimum Requirements

• Grade 12
• 2-4 years Produce Experience and Knowledge

OR

• 1-2 years Run a department responsible for sales staff - Management experience - coaching, training, dealing with noncompliance and performance issue

Competencies

• Customer service
• Sense of Urgency
• Communication
• Planning and organizational ability
• Business sense

Key Responsibilities

Merchandising Management

• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy / SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained; equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative noncompliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover / waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP
• Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes waste
• Ensure PID’s are counted correctly as per the National P & L schedule

End Date : November 17, 2025

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