Manager - External Communication.Corporate Affairs MANCO

MTN; Roodepoort; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A leading telecommunications provider is seeking a Manager - External Communication to develop and implement communication strategies that enhance the company's reputation. You will work closely with various departments to roll out strategic campaigns on critical topics. The ideal candidate must have at least 5 years of experience and hold a degree in Communications or a related field. The role is based in Gauteng, Roodepoort.

Qualifications

• Minimum 5 years of experience in a similar role.
• Experience in a medium to large organization is advantageous.
• Relevant sector experience and understanding of emerging markets is advantageous.

Responsibilities

• Implement communication strategies to enhance MTN’s reputation.
• Work with various functions to design and roll out strategic external communication.
• Develop comprehensive external communication strategies.

Skills

Communication skills

Organizational skills

Project management

Problem-solving

Digital communication platforms

Education

Degree in Communications, Journalism, Public Relations

Postgraduate degree

Job description

Job Details

Job title: Manager - External Communication. Corporate Affairs MANCO

Job Location: Gauteng, Roodepoort

Deadline: October 31, 2025

Responsibilities

• Implement communication strategies under the guidance of the Senior Manager to enhance MTN Group’s reputation and stakeholder engagement.
• Work closely with group functions such as Investor Relations, Marketing, Finance, Stakeholder Relations, and Sustainability, as well as platform businesses, to design and roll out at least five comprehensive strategic external communication campaigns on crucial topics such as Digital and Financial Inclusion, stakeholder, and sustainability initiatives.
• Develop and implement comprehensive external communication strategies that align with MTN’s Ambition 2025 strategy. Innovate in narrative construction, messaging, and audience engagement to effectively communicate globally across diverse markets.
• Support in the execution of integrated communication campaigns tailored to diverse markets and stakeholders.
• Management of day-to-day media relations, including responding to and monitoring the media relations mailbox, managing media inquiries, preparing press releases, and coordinating media briefings.
• Assist in the management of the creation and distribution of media kits, press releases, and other PR materials. Ensure accurate and consistent messaging that aligns with MTN’s strategic objectives.
• Assist in the development of high-quality content for external communication, including speeches, presentations, and thought leadership articles that align with MTN’s strategic messaging.
• Ensure content is tailored to various platforms and audiences, maintaining consistency and alignment with MTN’s overall communication goals.
• Monitor and analyze the effectiveness of communication campaigns and strategies, using metrics and KPIs to assess impact and identify areas for improvement.
• Prepare reports on media coverage, campaign results, and public relations activities, providing actionable insights to senior management.
• Support in the preparation and management of crisis communication materials and strategies.
• Actively participate in issues scanning, analysis, and tracking to anticipate and mitigate potential matters impacting MTN’s reputation and brand.
• Coordinate the planning and execution of communication events such as press conferences, public announcements, and media briefings.
• Evaluate the impact of communication campaigns and events to ensure objectives are met and identify areas for improvement.
• Monitor and report on the effectiveness of external communication initiatives.
• Stay updated with the latest trends in external communications and public relations to bring innovative ideas and practices to the team.
• Provide insights and recommendations for enhancing the strategic communication approaches based on analytics and stakeholder feedback.
• Work closely with other departments and business units to ensure seamless integration of communications strategies.
• Provide communications support and advice to enhance MTN’s corporate affairs and sustainability initiatives.

Key Deliverables

• Develop strategic communication campaigns annually under the guidance of the Senior Manager, aimed at enhancing MTN Group’s reputation and stakeholder engagement.
• Support the execution of integrated communication campaigns tailored to various markets and stakeholders, ensuring strategic alignment and coherence.
• Organize and conduct regular coordination meetings and workshops that result in demonstrable improvements in communication practices and increased synergy among Opco teams.
• Collect, analyze, and report communication performance data from each platform / function, providing actionable insights that lead to strategic adjustments and enhancements.
• Support the delivery of external communication strategies and action plans.
• Assist in the management of online and social media reputation tactics.
• Ensure alignment of department activities with strategic objectives and budget constraints.

Role Dependencies

• Working across functions, businesses, and markets
• Deep understanding of the MTN business strategy
• Accuracy and detail orientated
• Timely recommendations for decision-making and rapid response

Qualifications

Education :

• Degree in Communications, Journalism, Public Relations, or a related field. Postgraduate degree would be advantageous
• Relevant certification / accreditation / membership with professional body as required for role

Experience

• Minimum 5 years’ experience in a similar role.
• Relevant sector, industry, or area of specialisation experience (understanding emerging markets advantageous).
• Worked across diverse cultures and geographies would be advantageous.
• Experience working in a medium to large organization would be advantageous.

Competencies

• Motivated self-starter
• Excellent communicator, strong writer with presentation and organisational skills
• Strong organizational and project management skills.
• Business acumen to understand business risk and challenges, and recognise corporate opportunities
• Proficient in handling digital communication platforms.
• Decisive Problem Solver, Innovative Value Creator, Results Achiever, Operationally Astute
• Culture and Change Champion, Relationship Builder
• Ability to work effectively under pressure and manage crisis situations.

Apply

Apply Before 10 / 31 / 2025