Manager Deli

Pick N Pay; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-known retail company in Gauteng is seeking a skilled manager with deli experience. This role encompasses oversight of staff, ensuring compliance with food safety standards, and maintaining high levels of customer service. Candidates must have 2-4 years of deli experience and 1-2 years in management. A passion for the retail industry and sound numeracy skills are essential. Closing date for applications is 11 October.

Qualifications

• 2 - 4 years Deli Experience and Knowledge.
• 1-2 years management of sales staff with coaching and training experience.
• Knowledge of retail industry.

Responsibilities

• Conducts regular quality checks on merchandise.
• Monitors hygiene, housekeeping, and safety standards.
• Responds to customer requests and queries.

Skills

Deli Experience

Management Experience

Sound Numeracy Skills

Communication Skills

Customer Orientation

Job description

It's fun to work in a company where people truly BELIEVE in what they're doingTo manage resources in order to maximise turnover and minimise shortage.

Ensures that standards, processes and policies are adhered to.

Minimum Requirements

• 2 - 4 years Deli Experience and Knowledge
• 1-2 years run a department responsible for sales staff – Management experience, coaching, training, dealing with noncompliance and performance issues
• Sound Numeracy skills and knowledge of retail industry

Competencies

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness

Key Responsibilities

Merchandising Management

• Conducts regular quality checks on merchandise
• Executes plano guide %
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy / SOP on sales floor and back up area

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained; equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative non compliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover / waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes wasteEnsure PID's are counted correctly as per the National P & L schedule

Closing date : 11 October

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