Manager : Business Risk Support (Risk Recoveries)

Capitec Bank; Bellville; On-site; ZAR 550 000 - 750 000; Full time

Job summary

A leading financial institution in Bellville is looking for an experienced individual to manage operational risk and support the Collections and Recoveries Department. Candidates should have over 6 years of relevant experience, including 4 years in management. A Bachelor's degree in Law or Commerce is required. The role emphasizes problem-solving and compliance with both internal and external regulations.

Qualifications

• 6+ years of experience in professional, service or risk-oriented environments.
• 4+ years of management and leadership experience.
• Experience engaging with regulators and industry bodies.
• Experience in problem-solving and managing complex client situations.
• Experience in an audit, operational risk, or debt management environment.

Responsibilities

• Provide assurance on risk controls and minimize legal risks.
• Plan and manage the Operational Risk Support function.
• Execute risk control plans and track compliance actions.
• Support the Collections and Recoveries Department with escalations.
• Manage and guide the Allegations of Reckless Lending portfolio.

Skills

Commercial Thinking Skills

Interpersonal & Relationship management Skills

Management skills

Planning, organising and coordination skills

Problem solving skills

Education

Bachelor's Degree in Law or Commerce

Grade 12 National Certificate / Vocational

Job description

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Purpose Statement

To provide assurance on the status of risk controls and minimise legal risks relating to Collections and Recoveries through:

• Assuming responsibility and full ownership for the planning and day-to-day management of the Operational Risk Support function.
• Implementing and executing on a risk control plan that ensures RCSAs are conducted and follow-through on actions taken, internal audit and compliance actions are tracked and assurance provided on adherence to commitments
• Supporting the wider Collections and Recoveries Department with complex escalations.
• Managing and guiding the ARL (Allegations of Reckless Lending) portfolio.

Experience

• 6yrs+ working experience gained in professional, service or risk orientated environments
• 4yrs + management, leadership experience
• Experience in engaging with regulators and industry bodies
• Experience of problem-solving and managing complex and sensitive client situations
• experience in an audit, or operational risk, or debt management environment

Banking experience and with credit risk being and advantage

Qualifications (Minimum)

• Bachelor's Degree in Law or Commerce
• Grade 12 National Certificate / Vocational

Knowledge

Refer to Experience

Skills

• Commercial Thinking Skills
• Interpersonal & Relationship management Skills
• Management skills
• Planning, organising and coordination skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.