Manager: Business Risk Support (Risk Recoveries)

Capitec; Bellville; On-site; ZAR 550 000 - 800 000; Full time

Job summary

A leading banking institution in Bellville seeks an experienced operational risk professional. You will manage risks related to Collections and Recoveries, ensuring control plans are executed and complex client situations are resolved. The ideal candidate has over 6 years of experience in risk-oriented environments and holds a Bachelor's Degree in Law or Commerce. This role supports diversity and equity in hiring.

Qualifications

• 6 years+ working experience in professional, service, or risk-oriented environments.
• 4 years+ management and leadership experience.
• Engaging with regulators and industry bodies experience.

Responsibilities

• Provide assurance on the status of risk controls and minimise legal risks.
• Manage the Operational Risk Support function.
• Support the Collections and Recoveries Department with complex escalations.

Skills

Commercial Thinking Skills

Interpersonal & Relationship management Skills

Management skills

Planning, organising and coordination skills

Problem solving skills

Education

Bachelor's Degree in Law or Commerce

Grade 12 National Certificate / Vocational

Job description

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We're on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

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• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To provide assurance on the status of risk controls and minimise legal risks relating to Collections and Recoveries through:

• Assuming responsibility and full ownership for the planning and day‑to‑day management of the Operational Risk Support function.
• Implementing and executing on a risk control plan that ensures RCSAs are conducted and follow‑through on actions taken, internal audit and compliance actions are tracked and assurance provided on adherence to commitments.
• Supporting the wider Collections and Recoveries Department with complex escalations.
• Managing and guiding the ARL (Allegations of Reckless Lending) as well as managing the court order portfolio.

Experience

• 6yrs+ working experience gained in professional, service or risk orientated environments
• 4yrs + management, leadership experience
• Experience in engaging with regulators and industry bodies
• Experience of problem‑solving and managing complex and sensitive client situations
• Experience in an audit, operational risk, or debt management environment

Banking experience and with credit risk being an advantage.

Qualifications (Minimum)

• Bachelor's Degree in Law or Commerce
• Grade 12 National Certificate / Vocational

Knowledge

Refer to Experience

Skills

• Commercial Thinking Skills
• Interpersonal & Relationship management Skills
• Management skills
• Planning, organising and coordination skills
• Problem solving skills

Conditions of Employment

Clear criminal and credit record.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.