Manager : Broker Services And Franchise

Job Placements; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruiting agency in Johannesburg is searching for an experienced individual to develop and execute a broker and franchise strategy. You will manage the team of Broker Area Managers, ensuring compliance and fostering a productive environment. This position entails building strong client relationships, monitoring progress towards growth KPIs, and overseeing training and support for brokers. The ideal candidate will have expertise in compliance and risk management with significant experience in the brokerage industry.

Responsibilities

• Collaborate with senior management to develop a broker and franchise strategy.
• Design operational strategies to attract and retain brokers and franchises.
• Set KPIs for growth and monitor progress.
• Develop processes to provide seamless support to brokers.
• Create and maintain a comprehensive broker policy manual.
• Strengthen relationships with distribution teams.
• Design growth strategies to achieve sales targets.
• Identify new market opportunities for brokers.
• Develop sales and marketing budgets.
• Lead the franchise growth strategy and manage the sales process.
• Provide guidance to new franchisees.
• Represent the company at industry events.
• Create broker training programs with the Learning & Development team.
• Develop mentorship programs for brokers.
• Evaluate broker remuneration models and recommend improvements.
• Implement compliance controls for licensing.
• Monitor brand standards and compliance.
• Manage and mentor Broker Area Managers.
• Foster a culture of continuous learning within the team.
• Build and maintain a network of industry contacts.

Job description

Responsibilities

• Collaborate with senior management to develop and execute a comprehensive broker and franchise strategy aligned with the company's goals.
• Design operational strategies to attract, onboard, and retain suitable brokers and franchises.
• Set KPIs for growth, including broker recruitment and business volume targets, and monitor progress.
• Develop processes in collaboration with internal teams (ICT, Insurance Operations) to provide seamless support to brokers and franchisees.
• Create and maintain a comprehensive broker and franchise policy manual and ensure compliance.
• Strengthen relationships with distribution teams to ensure maximum market reach and minimize channel conflicts.
• Design growth strategies and tracking mechanisms to achieve sales targets.
• Identify new market opportunities and implement expansion strategies for brokers and franchises.
• Develop sales and marketing budgets and work closely with Broker Area Managers to resolve issues and maintain strong relationships.
• Lead the development and execution of a franchise growth strategy, identifying potential franchisees and managing the sales process.
• Provide guidance and support to new franchisees, ensuring alignment with operational standards and brand guidelines.
• Represent the company at industry events to promote the franchise opportunity and enhance brand visibility.
• Collaborate with the Learning & Development team to create broker training programs that enhance industry knowledge and business skills.
• Develop mentorship programs and ensure brokers receive ongoing support from Area Managers and Broker Consultants.
• Foster a strong relationship with brokers, ensuring their continued development and engagement.
• Regularly evaluate broker and franchise remuneration models and recommend improvements.
• Implement compliance controls to ensure brokers are properly licensed and adhere to regulatory requirements.
• Monitor brand standards and ensure all marketing and advertising materials are compliant with corporate identity guidelines.
• Manage and mentor a high-performance team of Broker Area Managers, ensuring they achieve sales targets and adhere to compliance standards.
• Foster a culture of continuous learning, development, and high performance within the team.
• Build and maintain a network of industry contacts to bring new opportunities into the business.

Compliance and Risk Management

• Regularly evaluate broker and franchise remuneration models and recommend improvements.
• Implement compliance controls to ensure brokers are properly licensed and adhere to regulatory requirements.
• Monitor brand standards and ensure all marketing and advertising materials are compliant with corporate identity guidelines.

<>Departmental and People Management

• Manage and mentor a high-performance team of Broker Area Managers, ensuring they achieve sales targets and adhere to compliance standards.
• Foster a culture of continuous learning, development, and high performance within the team.

Client Relationship Management

• Build and maintain a network of industry contacts to bring new opportunities into the business.