Manager Bakery at PnP

Pick n Pay; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company based in Gqeberha seeks a Bakery Supervisor to manage resources effectively. Responsibilities include ensuring food safety, conducting quality checks, and delivering excellent customer service. Candidates should have a Grade 12 certificate and bakery experience. This position offers opportunities for growth and leadership in a dynamic environment.

Qualifications

• Minimum of 3 years Baker Experience.
• Experience as a Baker / Bakery Supervisor.

Responsibilities

• Ensures that hygiene and housekeeping standards are maintained.
• Conducts regular quality checks on merchandise.
• Responds to customer requests and queries.

Skills

Achieving results through others

Customer Orientation

Communication skills

Business mindedness

Education

Matric / Grade 12

NQF 3 Bakery qualification

Job description

Role Summary

To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.

Requirements

• Matric / Grade 12
• Preferably NQF 3 Bakery qualification
• Experience as a Baker / Bakery Supervisor
• Minimum of 3 Years Baker Experience

Competencies

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness

Key Responsibilities

Merchandising Management

• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities—adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back-up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards
• Manages non-conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock—assists with replacement products, explains time to next delivery and issues affecting stock availability
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities—priorities, delegates and communicates
• Handles procedural, policy and legislative non‑compliance
• Attends monthly regional meetings—takes information back to staff, responds to queries on turnover/waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures all equipment is properly maintained in effective working order
• Ensures general maintenance standards are met
• Monitors waste and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and addresses barriers to achieving budgets
• Ensures all SEL is in place—prints out and ensures all products have current, legible SEL for the customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws Excel report from SAP, communicates stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP
• Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes waste
• Ensures PID's are counted correctly as per the National P & L schedule

Closing date: 14th November 2025