Make-Up Artist

Prestige Cosmetics Group; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics firm in Pretoria seeks a talented Make-Up Artist to provide exceptional client experiences and maximize sales. Responsibilities include achieving sales targets and enhancing customer relationships through expert make-up applications. The ideal candidate has at least 3 years of cosmetics and advanced make-up experience, along with a Certificate in Make-Up. A commitment to customer service and team collaboration is essential for success in this role.

Qualifications

• 3 years' cosmetics experience in a retail environment.
• 3 years' advanced make-up experience.
• Able to demonstrate expert knowledge of current industry trends.

Responsibilities

• Achieve monthly and annual sales targets.
• Monitor competitor activity and stay updated on trends.
• Provide exceptional and consistent client experience to all customers.

Skills

Customer service expertise

Make-up artistry

Team collaboration

Product knowledge

Education

Certificate in Make-Up

Job description

Position : Make-Up Artist Department : Sales Location : ARC Menlyn PCG is offering an exciting opportunity for a driven, talented, tech savvy, and ambitious individual to join the Johannesburg team as a Make-up Artist.

If you are passionate about cosmetics, makeup artistry, customer service, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment, we are looking for you.

Purpose of the Role

The purpose of the role is to provide exceptional client experience to maximize sales and profitability; to ensure that operating standards are executed and maintained and to build and enhance the NARS brand image.

This description is not all inclusive of the responsibilities.

Key Responsibilities

• Achieve monthly and annual sales targets.
• Focus on the make-up axis as a key driver.
• Assist in setting up and driving sales at events / launches / retailer activities.
• Provide feedback on sales / customer related issues or concerns timeously.
• Monitor competitor activity, stay up to date with current industry trends.
• Ensure that hygiene and safety standards are maintained according to brand requirements at all times.
• Adhere to and maintain brand standards at all times.
• Ensure that stock is merchandised according to merchandising guidelines.
• Report out of stock to line manager daily to drive sales and maintain an exceptional client experience.
• Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management.
• Implementation and adherence to operating procedures and policies at all times.
• Ensure adherence to asset control and security procedures.
• Execution of all responsibilities with regard to point of sale.

Customer Experience

• Provide exceptional and consistent client experience to all customers.
• Uphold and reinforce the Customer journey and experience standards.
• Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks.
• Use expert makeup skills when demonstrating products to customers.
• Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience.
• Drive increased customer database (attraction of NEW customers).

Implementation of CRM Processes

Implementation of CRM processes and procedures.

Teamwork

Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable. Focus on make-up axis, however, still maintain a BC role in fragrance to achieve brand targets as set out by the company. Support and assist new team members with onboarding and orientation. Ensure that exceptional; consistent standards are maintained. Live the company and brand values.

Administration

Complete daily tracking sheets / reports and submit as required. Provide retail reports and updates as required. Assist the Store Manager and Assistant Manager as required.

Petencies

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organizing
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

Requirements / Qualifications

• At least 3 years' cosmetics experience within a retail environment
• At least 3 years' advanced make-up experience
• Certificate in Make-Up is compulsory
• Must be able to demonstrate expert knowledge and current industry trends
• Must be a team player, an active learner and problem-solver
• Must be willing to work weekends and shifts as required by the retailer
• Must have own transport