Major Account Manager

Humankind Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global retail solutions provider in Cape Town is looking for a Major Account Executive to drive growth within the retail sector. This position involves managing key accounts, acquiring new clients, and executing sales strategies. The ideal candidate has over 5 years of experience in enterprise sales, particularly within retail. They should possess strong consultative sales skills and proficiency in CRM tools. The role offers a competitive salary and performance-based commission, with high earning potential for top performers.

Benefits

Competitive base salary

Performance-based commission

Strong earning potential

Qualifications

• 5+ years’ experience in enterprise sales or account management.
• Proven experience selling to retail clients.
• Strong commercial acumen and understanding of retail business models.

Responsibilities

• Own and grow a portfolio of major retail accounts.
• Develop and execute account strategies to meet revenue targets.
• Acquire new enterprise retail clients with deep retail operations knowledge.

Skills

Account management

Sales execution

Consultative sales skills

Communication skills

Negotiation skills

CRM proficiency (Salesforce)

Job description

Job Specification : Major Account Executive – Retail Sector (Cape Town)

Location : Cape Town, South Africa

Role Type : Full-time, Major Account Executive / Business Development

Industry : Retail – Information-based credit risk solutions (non-tangible products)

Reporting To : Direct : VP – Retail, Indirect : Chief Revenue Officer

Overview

We are seeking a high-performing Major Account Executive to drive strategic growth within the South African retail sector.

This role is ideal for a commercially driven sales professional with a strong track record in managing major retail accounts and selling data, insights, or information-based solutions. The successful candidate will build and expand relationships with key retail clients, identify new revenue opportunities, and position the organisation's credit risk solutions as essential components of the retail value chain.

Key Responsibilities

Account Management & Growth: Own and grow a portfolio of major retail accounts (non-negotiable requirement).

Develop and execute account strategies to achieve revenue targets and maximise customer lifetime value.

Identify upsell and cross-sell opportunities within existing retail client‑base.

Business Development: Acquire new enterprise retail clients, leveraging deep knowledge of retail operations and risk management workflows.

Build a strong network of decision-makers across the retail ecosystem (C-suite, credit, risk, finance, operations).

Sales Execution: Deliver compelling value propositions and solution presentations tailored to retail environments.

Conduct needs analysis, develop proposals, negotiate commercial terms, and close high-value deals.

Maintain accurate sales pipeline and forecasting in Salesforce (CRM proficiency required).

Strategic Collaboration: Work closely with internal teams across product, data, marketing, and service delivery to support client objectives and ensure successful onboarding.

Provide market insights and customer feedback to influence product development and go-to-market strategy.

Required Experience & Skills

5+ years’ experience in enterprise sales, account management, or business development.

Proven experience selling to retail clients (strict requirement).

Experience with non-tangible / information-based / data-driven solutions (credit risk, analytics, insights, SaaS, or similar).

Strong consultative sales capability with a track record of meeting or exceeding revenue targets.

Proficiency with Salesforce CRM.

Excellent communication, negotiation, and presentation skills.

Strong commercial acumen and understanding of retail business models.

Nice-to-Have

Exposure to credit risk or financial services data products.

Experience managing complex, multi-stakeholder sales cycles.

Existing relationships within major South African retail groups.

Compensation

Base Salary: Very Competitive

Commission: Performance-based, uncapped

Total Package: Strong earning potential with significant upside for high performers

Why Join?

Opportunity to influence and grow a key vertical with high strategic importance.

Work with market-leading data and credit risk solutions.

High visibility role reporting into senior leadership.

Competitive total compensation with lucrative variable earnings.