Maintenance Manager

Protea Hotels by Marriott®; Durban; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Protea Hotels by Marriott is seeking a proactive Engineering & Facilities Manager to lead maintenance, safety and asset protection across a Durban property. You will manage the budget, capital projects and preventative maintenance while ensuring regulatory compliance and energy efficiency.

You will help guide emergency response and supervise contractors to meet timelines and quality standards. As part of our team, you will oversee building systems, grounds and guest areas, drive continuous

Qualifications

• High school diploma or GED with 3 years in engineering/maintenance or related field; HVAC-R/electrical/plumbing training.
• Alternative: 2-year degree in Building and Construction or related major; 1 year experience; HVAC-R/electrical/plumbing training.

Responsibilities

• Manages the physical plant including HVAC, plumbing, electrical systems and equipment.
• Ensures regulatory compliance with facility regulations and safety standards.
• Develops long-term preventive maintenance plans and asset protection strategies.
• Controls heat, light and power; recommends energy-conserving practices.
• Develops project plans and oversees bids and contractor work for renovations or new builds.
• Maintains grounds, guestrooms, public spaces, restaurants and recreational facilities.
• Keeps licenses and certifications current; maintains life-safety systems.
• Demonstrates leadership in guest hospitality and service excellence.
• Monitors guest feedback and drives corrective actions to improve satisfaction.

Skills

HVAC-R

Electrical

Plumbing

Budget management

Education

High school diploma or GED

2-year degree in Building and Construction

Job description

Job Number

26141778

Job Category

Engineering & Facilities

Location

14 Palm Boulevard, Umhlanga Rocks, Durban 4320, South AfricaVIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Job Summary

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
• Ensures regulatory compliance to facility regulations and safety standards.
• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
• Develops specifications and requirements for service contracts and administers such contracts to support building needs.
• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
• Develops project plans in accordance with renovation or new construction needs.
• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.
• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
• Conducts guest room and common area inspection to ensure guest satisfaction.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and orders or purchasing new equipment, supplies, and furnishings.
• Manages parts and equipment inventory.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.
• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
• Strives to improve service performance.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.