LYDENBURG - PARTS SALES EXECUTIVE

Morgan Motor Group; Lydenburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading vehicle parts dealership in Lydenburg is looking for a Parts Sales Executive. The successful candidate will help achieve sales targets, assist customers in locating spare parts, manage inventory, and create strong relationships with clients. This role requires experience in customer service and a good knowledge of parts sales. If you are passionate about vehicles and customer satisfaction, join our team!

Qualifications

• Experience in customer service and sales.
• Ability to read catalogs and understand parts specifications.
• Good communication skills.

Responsibilities

• Ensure Parts Sales Target are met.
• Assist customers with finding spare parts.
• Manage invoicing and inventory.

Skills

Customer relationship management

Parts sales knowledge

Inventory management

Job description

Morgan Group Lydenburg is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing
• Read catalogues to determine new parts on market.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Locate other vendors who have the part if it isn't carried in the dealership.
• Take payment for purchase and dispense change.
• Take inventory of stock and replenish when needed.
• Take orders over the phone.
• Mark and store parts in stockroom according to prearranged system.
• Answer the customers' questions or problems.
• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.