Luxury Spa Therapist - Massage, Body & Wellness

SmartRecruiters, Inc.; Cape Town; On-site; ZAR 167,000 - 246,000; Full time

Job summary

Cape Grace, A Fairmont Managed Hotel, seeks a Spa Therapist to deliver massage therapy, body treatments and aesthetic services. You will ensure safety, cleanliness, and impeccable guest care, while maintaining knowledge of all spa offerings and facilities to provide informed guidance.

The role requires English fluency, professional presentation, and flexibility to work in a fast-paced luxury environment. Prior spa/hospitality experience is preferred.

Qualifications

• Must possess outstanding guest service skills and professional presentation.
• Excellent verbal and written English; additional languages are a plus.
• Ability to manage multiple tasks in a busy spa environment.
• Willingness to follow Fairmont brand standards and safety guidelines.
• Experience in spa treatments, products, and facility knowledge is essential.

Responsibilities

• Deliver professional massage therapy, body treatments, and aesthetic services.
• Provide courteous service to guests and members at all times.
• Maintain cleanliness and sanitary conditions in treatment areas.
• Review guest medical history before each treatment and maintain records.
• Assist guests with spa facilities and respond to inquiries with detail.

Skills

Guest service

Communication skills

Multitasking

Flexibility

Language skills

Education

National Diploma in Somatology or Beauty Therapy

CIDESCO / CIBTAC / ITEC / IHBC qualifications

Tools

Book4Time

Micros

PMS system

Windows / MS Office

Job description

Cape Grace, A Fairmont Managed Hotel, seeks a Spa Therapist to deliver massage therapy, body treatments and aesthetic services. You will ensure safety, cleanliness, and impeccable guest care, while maintaining knowledge of all spa offerings and facilities to provide informed guidance.

The role requires English fluency, professional presentation, and flexibility to work in a fast-paced luxury environment. Prior spa/hospitality experience is preferred.