Luxury Sales Associate - The Pavillion

Browns Jewellers; Durban; On-site; ZAR 201,000 - 357,000; Full time

Job summary

Browns Jewellers in Durban is seeking a Luxury Sales Associate to combine your sales ability with exceptional client service and in-depth product knowledge of fine jewellery.

You will welcome clients, build lasting relationships, present collections with confidence, aim for sales targets with uncapped commission, and stay informed about our craftsmanship and launches. Training provided, flexible weekends.

Qualifications

• Undergraduate degree preferred, but enthusiasm, ambition and talent for sales matter most.

Responsibilities

• Welcome and engage with clients to create a warm luxury experience.
• Build genuine relationships and become a trusted advisor.
• Present and sell jewellery collections with product knowledge.
• Work towards sales targets with uncapped commission.
• Follow up with clients to drive repeat business.
• Stay updated on collections, craftsmanship, and launches.
• Represent Browns with elegance and professionalism.

Job description

What You'll Do

Build Your Career in Luxury Jewellery

At Browns, selling jewellery is about more than a transaction. It’s about understanding what matters to each client, creating memorable experiences and helping them find something they’ll treasure for years to come.

As a Luxury Sales Associate, you’ll step into the role of a Jewellery Advisor, combining your sales ability with exceptional client service, product knowledge and a genuine passion for luxury.

• Welcome and engage with clients, creating a warm and personalised luxury experience.
• Build genuine relationships and become a trusted advisor to your clients.
• Present and sell our fine jewellery collections with confidence and product knowledge.
• Work towards and exceed sales targets, with uncapped commission rewarding your performance.
• Follow up with clients and develop lasting relationships that drive repeat business.
• Stay up to date with our collections, craftsmanship, product launches and the world of luxury jewellery.
• Represent the Browns brand with elegance, professionalism and confidence.

Why Browns?

Earn Without a Ceiling

Enjoy a competitive basic salary with uncapped commission, so your earning potential grows with your performance.

Be Part of a Legacy

Join a proudly South African, family-owned luxury jewellery business founded in 1934, with a growing international presence.

Master the Art of Luxury

Our training and development will give you the product knowledge, selling skills and confidence to succeed in the luxury environment.

Grow With Us

Whether you're building a long-term career in luxury retail or looking to take your next step, there are opportunities to grow within the Browns Family.

More Than Just Sales

From client relationships and product launches to coaching, competitions and recognition, you'll be part of an environment where achievement is celebrated.

Who We're Looking For

We're looking for ambitious, polished and commercially driven individuals who enjoy working with people and thrive in a target-driven environment.

You don't need to come from luxury jewellery. We're looking for personality, sales ability, confidence and the desire to succeed.

If you know how to connect with people, enjoy the thrill of achieving a target and want to build your career in luxury, we'd love to meet you.

Requirements

What You Bring

• While an undergraduate degree is preferred, we value enthusiasm, ambition, and a talent for sales above all.
• Experience in retail or luxury sales is an advantage, but if you have the right drive and presentation, we’ll provide the training you need.
• A flexible schedule is key, as our boutique thrives during peak retail hours, including weekends.