Luxury Sales Associate

Browns Jewellers; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Uncapped commission

Profit Share Scheme

Generous staff discount

Employee merchandise benefits

Seasonal competitions

Job summary

Browns Jewellers at Eastgate in Johannesburg is seeking a Jewellery Advisor to deliver world-class service, help clients celebrate meaningful moments, and become an expert on Browns collections.

You don't need luxury jewellery experience; Browns hires for attitude and trains for success. Expect uncapped commission, a competitive basic salary, staff discounts and a supportive team in a 90-year-old family-owned brand.

Qualifications

• Passion for luxury retail and delivering exceptional customer experiences.
• Polished and professional presentation with a genuine passion for people.
• Strong communication and relationship-building skills.
• Results-driven mindset with the motivation to achieve and exceed targets.
• Flexibility to work retail hours, including weekends and public holidays.

Responsibilities

• Deliver a personalised, world-class experience to every client.
• Build meaningful, long-lasting relationships with our clients.
• Confidently showcase our exquisite jewellery collections.
• Guide clients through their purchase journey and help them find pieces that are truly meaningful to them.
• Drive sales and consistently work towards and exceed individual and team targets.
• Develop exceptional product knowledge through our comprehensive brand training.
• Create memorable experiences around engagements, anniversaries, milestones and other special moments.
• Represent the Browns brand with confidence, professionalism and genuine enthusiasm.
• Contribute to a positive, collaborative store environment where success is celebrated.

Skills

Customer service

Sales

Relationship-building

Communication

Presentation

Job description

JEWELLERY ADVISOR | EASTGATE | JOHANNESBURG

About the Company

Browns Jewellers is a proudly South African, family-owned luxury jewellery brand with a growing presence across South Africa, the UK and Australia.

For over 90 years, Browns has been creating exceptional jewellery and unforgettable moments, combining timeless craftsmanship with personalised, high-end service.

We’re looking for passionate, driven and ambitious individuals to join our team at Browns Eastgate as Jewellery Advisors.

About the Role

At Browns, you're not simply selling jewellery – you're creating unforgettable moments and building relationships that last.

As a Jewellery Advisor, you'll work with beautiful fine jewellery, help clients celebrate life's most meaningful occasions and become an expert in the Browns collections.

You don't need to have luxury jewellery experience. We hire for attitude and train for success.

What You'll Be Doing

• Deliver a personalised, world-class experience to every client.
• Build meaningful, long-lasting relationships with our clients.
• Confidently showcase our exquisite jewellery collections.
• Guide clients through their purchase journey and help them find pieces that are truly meaningful to them.
• Drive sales and consistently work towards and exceed individual and team targets.
• Develop exceptional product knowledge through our comprehensive brand training.
• Create memorable experiences around engagements, anniversaries, milestones and other special moments.
• Represent the Browns brand with confidence, professionalism and genuine enthusiasm.
• Contribute to a positive, collaborative store environment where success is celebrated.
• Industry-leading and competitive basic salary.
• Uncapped commission with exceptional earning potential.
• Incentive Profit Share Scheme.
• Generous staff discount and employee merchandise benefits.
• Seasonal competitions and additional incentive opportunities.
• Milestone recognition and rewards for your achievements.
• International travel opportunities through selected recognition and incentive programmes.
• A structured onboarding and development programme designed to set you up for success.
• In-depth Browns brand training and exciting opportunities to participate in new product launches.
• Ongoing professional coaching and mentoring from an experienced management team.
• Thought leadership and business insights shared by our CEO each week.
• Opportunities for career development and progression within a growing luxury jewellery brand.
• A close, high-performing team that celebrates success.
• A vibrant, positive, caring and dynamic team culture.
• The opportunity to build your career within a 90-year-old family business where your work is visible and valued.

Requirements

• A passion for luxury retail and delivering exceptional customer experiences.
• Previous luxury retail or sales experience is advantageous, but not essential – we hire for attitude and train for success.
• A polished and professional presentation with a genuine passion for people.
• Strong communication and relationship-building skills.
• Confidence, enthusiasm and a natural ability to connect with clients.
• A results-driven mindset and the motivation to achieve and exceed targets.
• Flexibility to work retail hours, including weekends and public holidays.
• Ambition, resilience and a genuine desire to grow your career.