Luxury Hotel Waiter/Waitress – Personal Service & Upselling

Pepperclub Hotel & Spa; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a professional Waiter / Waitress to provide superior guest service and create memorable dining experiences. The ideal candidate has at least 2 years of experience in a fine dining or luxury environment, excellent communication skills, and a passion for hospitality. This role requires knowledge of food and wine, and involves a strong commitment to service excellence in a fast-paced environment.

Qualifications

• Minimum 2 years experience in a luxury hotel or fine dining.
• Professional appearance and grooming in line with hotel standards.
• Flexible availability for shifts, weekends, and public holidays.

Responsibilities

• Deliver superior, friendly, and personalized guest service.
• Demonstrate knowledge of food, beverages, and menu offerings.
• Greet guests and take accurate orders.

Skills

Excellent English communication skills

Strong interpersonal skills

Passion for hospitality

Ability to work under pressure

Knowledge of Cape Town

Tools

Point of Sale (POS) systems

Job description

A luxury hotel in Cape Town is seeking a professional Waiter / Waitress to provide superior guest service and create memorable dining experiences. The ideal candidate has at least 2 years of experience in a fine dining or luxury environment, excellent communication skills, and a passion for hospitality. This role requires knowledge of food and wine, and involves a strong commitment to service excellence in a fast-paced environment.