Luxury Hotel Floor & Bar Operations Manager

AccorHotel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality brand in Cape Town is seeking a Bar Operations Manager to oversee daily shift operations and manage staff. The role includes promoting the restaurant and bar, maintaining high service standards, handling cash operations, and ensuring guest satisfaction. Candidates should have a level 3 Culinary Diploma, management experience in a luxury hotel, and strong leadership skills. This position requires fluency in English and offers a dynamic work environment that values diversity and inclusion.

Benefits

Diversity and inclusion initiatives

Opportunities for career growth

Qualifications

• Minimum of 2-3 years progressive management experience in luxury hotel.
• Must maintain composure under pressure.
• Must be flexible in terms of working hours.

Responsibilities

• Manage daily restaurant operations and staff supervision.
• Ensure guest satisfaction and LQA standards are followed.
• Cash handling and daily revenue reporting.

Skills

Fluent in English (verbal & written)

Leadership skills

Communication skills

Analytical thinking

Customer service

Education

Registered level 3 Culinary Diploma

Tools

Excel

Word

Outlook

Job description

A leading hospitality brand in Cape Town is seeking a Bar Operations Manager to oversee daily shift operations and manage staff. The role includes promoting the restaurant and bar, maintaining high service standards, handling cash operations, and ensuring guest satisfaction. Candidates should have a level 3 Culinary Diploma, management experience in a luxury hotel, and strong leadership skills. This position requires fluency in English and offers a dynamic work environment that values diversity and inclusion.